Manager - Agency Operations and Employee Services

**Actual salary will be determined based on qualifications and experience.**

The Manager of Agency Operations and Employee Services oversees and ensures the effective and efficient delivery of services to support agency and employee success. Job scope includes human resources, financial services, purchasing, facilities management, document distribution and risk management/continuity of operations. The manager will oversee all identified functions and directly perform certain responsibilities--based on agency need and individual expertise and preference. A qualified candidate must have in-depth experience in the application or practice of human resources and/or financial services. 

This position reports to the supervising Assistant Director and works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

• Plan, assign, and manage team priorities, assignments, and work schedules--within the context of agency needs; oversee coordination of staffing and leave approval.
• Achieve team success by fostering communication, collaboration, development, and excellent service.
• Provide specialized guidance regarding human resources, financial services, and other areas as needed.
• Coordinate the development, communication, and implementation of agency policies, procedures, and practices.
• Provide human resources advice and resources to management and employees.
• Coordinate and facilitate annual and targeted performance and compensation reviews.
• Facilitate recruitment, screening, and selection of qualified employment candidates. Coordinate integration of new employees.
• Ensure compliance with all relevant laws and standards in the areas of employment and finance.
• Manage development of annual operating budgets and biennial appropriation requests, pursuant to executive guidance.
• Analyze monthly expenditures and FTE levels, comparing actual and projected data to operating budget assumptions.
• Oversee preparation of financial and related reports in accordance with appropriate requirements and standards.
• Ensure accurate and timely processing of payroll and travel reimbursement; manage cash receipts, deposits, and disbursements.
• Manage the purchase and allocation of appropriate supplies, equipment, and services.
• Provide effective management of facility and parking resources.
• Ensure excellent reception, communication, and document/digital record services for internal and external customers.
• Oversee effective administration of risk management, continuity of operations plans, and security.
• Communicate and coordinate effectively with internal and external colleagues.
• Identify, develop, and implement improvements to agency operations.
• Lead or contribute to other initiatives that meet agency or legislative needs.  
• Contribute to agency projects and perform related work as assigned.

• Maintain confidential and sensitive information and follow and enhance agency protocols.
• Understand and apply financial management and human resources management principles; understand legislative processes and the impact of legislative proposals/actions on agency budget and operations.
• Think critically, maintain objectivity, and use sound reasoning to determine course of action.
• Ensure the creation of timely, relevant, accurate, and polished work products.
• Knowledge of ERS benefits programs.
• Knowledge CAPPS  HR/Payroll.
• Use business tools successfully (e.g., Word, Excel, Access, Internet Explorer, email, desktop pc, laptop/tablet, and smart phone).
• Use specialized applications successfully (e.g., USAS, USPS, TINS, SIRS, ERS OnLine, NEOGOV, CAPPS).
• Engage and enable staff through appropriate delegation, consistency and fairness, timely feedback and decisive action.
• Analyze, synthesize, and summarize quantitative and qualitative information.
• Excellent people and project management skills.
• Excellent problem-solving and negotiating skills.
• Excellent oral and written communication skills and editing skills.
• Work at a computer and desk for extended periods of time.
• Occasionally lift, carry, or otherwise move up to 50 pounds.

Attributes Required of Every LBB Employee

• Embrace agency mission/core values and follow policies, procedures, and processes.
• Work effectively with LBB management and staff, as well as all external customers.
• Coordinate, collaborate, and employ good interpersonal skills; demonstrate positive outlook.
• Balance concurrent projects, work under pressure, and adapt to changing priorities/deadlines.
• Act with motivation, organization, and attention to details; complete tasks with an appropriate level of independence.
• Be punctual and have regular attendance.
• Work overtime on nights, weekends, and holidays, as necessary to meet agency deadlines.

Experience and Education:
Required Qualifications

• Baccalaureate degree from a regionally accredited college or university.
  • Each year of experience as described below in excess of the required three years may be substituted for a degree on a year-for-year basis.
• At least three years of full-time work experience in human resources, which may include one or more of the following responsibilities: hiring/on-boarding, benefits, payroll processing, compensation/evaluation, record keeping/reporting, policy development/implementation.
• At least one year of full-time work experience successfully managing, supervising or coordinating the work of a team, group, division or agency.

Preferred Qualifications

• Certification/license in human resources management. Examples include: PHR, SPHR, SHRM-CP, SHRM-SCP.
• At least three years of full-time work experience in financial services, which may include one or more of the following responsibilities: budget development/implementation/monitoring, preparing/filing state-required financial reports (e.g., Annual Financial Report, Annual Non-financial Report), preparing/filing federally-required financial reports (e.g., 941s, W2s), record keeping/audit.
• Work experience closely overseeing or actively performing at least one of the following areas:
  • Risk management or continuity of operations
  • Facilities management
  • Purchasing and distribution
  • Office management
• Experience working in a legislative environment or participating in a legislative process.

To apply for this position, you must initially set up an account and select a Username and Password through Governmentjobs.com.  You may apply directly through the posting list on our website or on the Governmentjobs.com website.  To set up an account go to https://www.governmentjobs.com/js_login.cfm.  Please be sure to write down your Username and Password.  Human Resources will not be able to retrieve this information.  Only on-line applications will be accepted.  Finalist may be given a work-related exercise.

The person hired may be required to submit official transcripts.  Credentials earned at foreign colleges and/or universities must have been evaluated by an acceptable entity and must be equivalent to credentials awarded by U.S. regionally accredited institutions of higher education.

The person hired may not simultaneously be employed by the Legislative Budget Board and another state agency or Texas public institution of public/higher education.  Any job offer from the Legislative Budget Board is contingent upon:  proof of eligibility/authorization to work in the United States on a full-time basis; and proof of compliance with the Selective Service Law for males between the ages of 18 and 25.

The Legislative Budget Board is an equal opportunity employer and does not discriminate in employment or in the provision of services on the basis of race, color, religion, sex, national origin, age, or disability.  Applicants should communicate requests for disability-related accommodations during the application process to LBB Human Resources at email address HR@LBB.texas.gov.