What are the responsibilities and job description for the eCommerce Account Coordinator position at Legrand AV, Inc.?
Thank you for your interest in becoming part of the team at Legrand!
GENERAL PURPOSE
The eCommerce Account Coordinator is responsible for fostering and managing relationships with eCommerce partners in commercial, IT and residential markets to drive revenue growth for Legrand AV. The successful candidate understands and leverages the inner workings of partner eCommerce websites to uncover opportunities for increased visibility, conversions and sales. This person works closely with eCommerce and digital marketing counterparts at partner accounts to build awareness of Legrand AV brands and drive incremental revenue through digital channels. The eCommerce Account Partner role needs a proactive, eager, and curious person who works closely with Legrand Marketing, Sales and eCommerce teams to drive demand and expand sales opportunities.
This person is responsible for executing ecommerce programs on partner sites, merchandising Legrand AV products based on customer buying and search behaviors, tracking the competitive landscape within our key partners, and ensuring high search result rankings on targeted key word lists. The successful candidate represents the brands of Legrand AV in partner business reviews that include eCommerce, and they prepare business results for key stakeholders. This candidate possesses excellent verbal and written communication skills and has a self-starter approach to account discovery and support as it pertains to growing Legrand AV's eCommerce business.
This is an individual contributor role, reporting to the Digital Marketing Manager. This role will work hybrid in our Eden Prairie, MN office.
DUTIES AND ACCOUNTABILITIES
- Manage relationships with eCommerce partners, supporting their daily needs as well as working side-by-side to identify revenue-generating opportunities.
- Work with third party vendors to deliver eCommerce products and services to partners.
- Work closely with manager to stay aligned on new projects, initiatives and changes in the business.
- Support the sales goals for partner eCommerce, striving for 5-10% growth each year.
- Optimize product content for commercial and residential product lines for search and transactions on partner eCommerce websites. Regularly explore alternatives and options for process improvement to increase revenue growth and / or productivity.
- Conduct competitive research and analysis to evaluate market trends and identify new eCommerce partnership opportunities.
- Lead regular communications with internal and external strategic teams to align on brand priorities, customer needs, and marketing initiatives.
- Identify clear and measurable key performance indicators for marketing initiatives with eCommerce partners, report metrics, and visualize data regularly to internal stakeholders.
- Define requirements for digital marketing collateral, collaborating with Design teams to review, edit, and approve for implementation on partner platforms.
- Develop effective external digital marketing programs to highlight Legrand AV product offerings and vertical-focused solutions based on relevant customer types.
- Stay apprised of industry best practices as it pertains to new trends and technologies that could increase revenue tied to eCommerce initiatives.
- Demonstrate our six core values of Customers, People, Integrity, Teamwork, Continuous Learning and Improvement and Empowerment and Accountability.
- Understand workplace hazards and take steps to proactively prevent and report hazards or injuries in the workplace. Cooperate in safety programs, initiatives, and investigations.
JOB REQUIREMENTS
Essential Knowledge, Skills and Abilities Required :
Minimum Education and Experience Required :
Preferred Qualifications :
WORKING CONDITIONS / PHYSICAL DEMANDS
Note : Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Legrand is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, age, sex, national origin, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.
If you'd like to work in a fun, creative, business-casual environment that offers a comprehensive benefit package, we encourage you to apply!
Legrand is an equal employment opportunity employer.
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