What are the responsibilities and job description for the Technical Field Support Specialist position at Leica Biosystems?
Leica Biosystems is a global leader in cancer diagnostics, committed to advancing the field with innovative solutions. Our mission is to improve diagnostic confidence and workflow efficiency for healthcare professionals worldwide.
The Field Service Engineer I will be responsible for supporting customers across various territories, ensuring prompt installation, maintenance, and repair of our medical instruments. This role requires strong technical expertise, excellent communication skills, and a customer-centric approach.
Key Responsibilities:
- Installation, maintenance, and repair of medical devices and equipment
- Providing technical support to customers and internal teams
- Documenting service administration activities and following ISO, FDA, and Leica policies
- Assisting sales representatives and service team members with system configurations and upgrades
Requirements:
- Associate's degree or equivalent experience in a related field
- 1 years of technical experience in a similar role
- Ability to travel up to 90% and lift up to 50 lbs
- Valid driver's license with an acceptable driving record
Bonus: Previous experience in diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments is highly desirable.
About Leica Biosystems: We strive to create a better, more sustainable workforce by offering flexible remote work arrangements and enriching careers. Our commitment to diversity and inclusion fosters a collaborative environment where talented individuals can thrive.
