Printing Customer Service Representative

Job Description

JOB IS LOCATED IN NASHVILLE, TN. GENEROUS RELOCATION ASSISTANCE IS PROVIDED.

Premier printing company in TN is very busy. Due to growth and expansion the company is searching to hire an experienced Print Customer Service Representative.

Responsibilities include:

• Assist lead sales executives by managing the correspondence between the sales team and their clients.
• Act as a liaison between the customer, sales reps and the internal production teams.
• Oversee and manage the production of the job from order entry through shipping.
• Coordinate communication between the sales reps, customers and manufacturing teams.
• Satisfy the customer by delivering quality products with great services and value.
• Document, follow-up, and disciplined support of deadlines and communication are critical.
  
  

Qualifications include:

• Three years minimum experience in customer service, sales, and/or account management in the printing industry.
• Technical knowledge in printing operations including prepress, press, and binding.
• Working knowledge of magazine and/or catalog printing a plus.
• Basic computer skills in Word and Excel.
• Working knowledge of FileMaker a plus.
• Strong verbal and written communication skills.
• Excellent organizational skills are required.
• Detail-oriented with the ability to multi-task efficiently and accurately.
  
  

Starting salary range $60,000 - $65,000 company benefits, 401k and relocation assistance.

Company Description

Nationwide, recruiting firm for the Printing & Packaging industries representing premier firms.

We treat candidate information in strict confidence.

Nationwide, recruiting firm for the Printing & Packaging industries representing premier firms. We treat candidate information in strict confidence.