What are the responsibilities and job description for the Patient Services Representative for Orthodontic Front Office position at Leland Orthodontics?
About us
Leland Orthodontics is a fun, vibrant, team focused, family owned and operated orthodontic practice in south Reno, looking for the right long-term team member to join us! If you are looking for an opportunity to join a team that's progressively working to being the best practice in Reno, we'd love to hear from you!
Job Title: Patient Services Representative
Are you positive, upbeat and a people person? Do you thrive in a fast paced environment? Do you enjoy a 'team-centric' culture? Do you like being rewarded for your hard work? Is your first question when faced with a problem, 'How can we figure this out?!' If you answered yes to these questions, then keep reading!
The priority of a Patient Services Representative is to provide exceptional customer care through proactive communication and patient ineratction. Your primary focus is to ensure all patients are greeted and welcomed into our practice, all with a smile on your face. You are one of the first people our patients meet either in person or on the phone. You will be a key person in helping our patients throughout the entirety of their treatment. You are there during the new patient phone call, greeting them at the door, scheduling their next visit, and assisting them with payments. You are the ‘face and voice’ of Leland Orthodontics!
This position is hourly with bonus incentives. To thrive and to be successful in this role, you should be self motivated, driven to succeed, and be a team player. You must be honest and hardworking. There is upward potential within our organization for the right person. If that's you, we'd love to hear from you!
Previous orthodontic experience is a bonus. Spanish speaking is a PLUS!
We offer competitive pay, benefits, and opportunities for career growth. If you are a motivated individual with a passion for connecting with you patients and with your team, we would love to hear from you.
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Professional development assistance
- Retirement plan
- Uniform allowance
Schedule:
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Dental/Orthodontic office: 1 year (Preferred)
- Computer skills/Data entry: 1 year (Preferred)
Language:
- Spanish (Required)
Work Location: In person
Salary : $17 - $21
