Resort Admin Assistant- WS

Looking for a team-oriented, dedicated candidate to join our Front Office team at our Cunningham Property Management Brand's location: The White Sands of Longboat in Longboat Key, FL!

Work Type: Full-Time. 40 hours a week.

Must be able to work on Saturdays.

Robust benefits package available. 

Position Summary:
Provides organizational and administrative support to department(s) and its executives. Inputs and retrieves work related information contained in computer databases to update records, files, reservations, etc. Addresses inquiries from team members via telephone, Microsoft Teams and/or in person. Transmits information or documents using a computer, mail, or fax machine. Prepares letters, memos, and other documents using e-mail, word processing, spreadsheet, database, or presentation software. Processes incoming and outgoing mail. Creates and maintains computer and paper-based filing and organization systems for records, reports, and documents. Compiles, copies, sorts, and files records of departmental activities and business transactions.

 
Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets. Welcomes and acknowledges all business associates according to company standards, anticipates and address managements’ service needs. Communicates with others using clear and professional language, prepares and reviews written documents accurately and completely, and answers telephones using appropriate etiquette. Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of others. Performs other reasonable job duties as requested by Manager.

Key Duties/Accountabilities:

• Takes notes, minutes in business meetings, and provides detailed summary to reporting manager.
  
• Speaks to guests and co-workers using clear, appropriate, and professional language.
• Prepares and reviews written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
• Answers telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call.
• Talks with and listens to business associates to effectively exchange information.
• Discusses work topics, activities, or problems with coworkers, supervisors, or managers discreetly and in a professional manner.
• Supports all co-workers and treat them with dignity and respect.
• Handles sensitive issues with team members and/or guests with tact, respect, diplomacy, and confidentiality.
• Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10-15 pounds without assistance.
• Enters and locates work-related information using computers and/or point of sale systems.
  
  

Qualities & Characteristics:

• Advanced computer skills and aptitude for software systems.
• Strong customer service orientation and skills.
• Highly organized.
• Excellent time management and multi-tasking skills.
• Exceptional teamwork.
  
• Ability to work flexible hours including weekends and evenings as required.
  
• Clear, concise communications skills (verbal and written).

Physical Demands:

• Stand, sit, or walk for an extended period or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to/10 pounds without assistance.
  Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
• Grasps, turns, manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Enters and locates work-related information using computers and/or point of sale systems.
• Moves over sloping, uneven, or slippery surfaces.
  
• Reads and visually verifies information in a variety of formats (e.g., small print).
  

Preferred Qualifications:

• Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
• Associate’s degree in business administration or Certification in related field.
• 2 years’ experience in administrative operations, marketing, real estate, timeshare, or related professional area.

Company Culture

• Celebrate Success
• Strive for Excellence
• Seek to Understand
• Adapt Quickly
• Tell the Truth
• Change Champions
• Human Centric
  
  

Preferred Qualification
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Salary : $20