Credit Specialist

Current Employees of LendingClub: Please apply via your internal Workday Account LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC, and the only full-spectrum fintech marketplace bank. Members can gain access to a broad range of financial products and services through a technology-driven platform, designed to help them pay less when borrowing and earn more when saving. Since 2007, more than 3 million members have joined the Club to help reach their financial goals. We’re leading the governance of a new industry by developing ethical, responsible ways to bring greater value and better opportunities to our members. Everyone deserves a better financial future and our team is committed to making that a reality. Come join us! About the Role Here at LendingClub, we take pride in helping our customers through our ethos of service: Lending Care. As leaders in the market, we seek individuals who are inspired by our vision and embody our values. By joining the Credit Team, you’ll have the opportunity to keep our customers on the path to financial success. In this role, you’ll verify customer identity and credit worthiness with integrity while following three simple principles: “Build a Relationship, Make It Easy, and Think Ahead” What You'll Do Review personal loan applications with precision in a high-volume environment Review and verify financial documents such as Tax Returns, Pay Stubs, W2s, Bank Statements and 1099’s Deal with some ambiguity in the application review before responding to a customer’s unique situation Interact with our cross functional departments to help verify the members identity and/or employment verification Help us build upon our foundation of Lending Care and uphold the reputation of the best-in-class service Continue to learn the business and take ownership of your role and responsibilities About You College degree preferred 1 years of experience in the consumer lending industry Experience reviewing financial documents Think ahead and provide solutions that anticipate future needs Simplify complex processes and make it easy for customers to grasp Evolve with purpose by exemplifying passion about building relationships and improving customer experiences Adapt to new situations by thinking on your feet Translate feedback to actionable results and dedicate time to your professional development Have strong analytical, written & verbal communication skills Are comfortable and well versed in online research Do what’s right by understanding the value of empathy when it comes to providing service Proficient in using computers and able to quickly navigate multiple programs, type with precision, and efficiently research/browse information COVID-19 Considerations: LendingClub is currently working from home due to COVID-19, but we are asking for flexibility going forward as circumstances change and we determine to transition teams back to work in the office. The following are requirements to perform this role while working from home: Have a quiet, dedicated space at home that meets your ergonomic needs where you can work uninterrupted Have high speed internet with low usage during business hours Be able to connect directly into your modem/router (not via wifi) Be comfortable trouble shooting technical issues without in-person IT support Working Conditions Required to work on a computer and at a desk for extended periods of time including viewing a screen, using a mouse, and manipulating a keyboard. Must be able to function effectively in a dynamic fast-paced environment where natural and regular work stressors can occur. What Makes LC different: A great place to build your career We want you to learn and grow with us, and we love to promote from within the company. On-boarding programs, on-the-job training, career-development sessions, and performance check-ins keep you on a path toward the next level. We celebrate individuality Employee resource groups—like our women’s, veterans, Latinx, and LGBTQ groups—offer more ways to feel connected and supported within our LendingClub community. You are worth it In 2019, we were awarded the Top Work Place in Utah by the Salt Lake Tribune. We want every employee to feel valued. One way we do that is through our generous compensation and benefits package, generous paid time off, wellness programs with cash incentives, and more! Position ineligible for visa sponsorship. Check us out on social media! Instagram: @lendingclub_official Facebook: @LendingClubTeam Twitter: @LendingClub LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.