What are the responsibilities and job description for the Senior Customer Service Representative position at Lenhart Electric?
Job Description
Job Description
Description
About Us :
Lenhart Electric is a third-generation family-owned electrical contracting company that was started in 1948. We are based in Wildwood, Florida – centrally located for quick dispatch throughout The Villages®, Ocala, Leesburg and, well, anywhere in the state. As state certified electrical contractors, we can take care of any commercial, residential, new construction and industrial wiring need.
In 2022, Lenhart Electric was acquired by In Charge Electric, one of the largest residential electrical construction companies in Texas. With this partnership, Lenhart has since been branded as Lenhart Electric Powered by In Charge. Combining years of experience and commitment to quality to provide unmatched electrical service, we are able to offer our customers even more value and expertise than ever before.
Driven to Win, Whatever It Takes, and Details Matter —we pursue excellence in everything we do. Join our Customer Service division, where your skills will be valued, your hard work rewarded, and your career has room to grow. With top-tier pay opportunities, performance bonuses, and a clear path for advancement, we’re here to help you reach your fullest potential while delivering cutting-edge electrical solutions.
Job Description :
We are seeking a detail-oriented and organized Customer Service Representative to ensure the smooth day-to-day operations of our office. The ideal candidate will play a pivotal role in supporting our team by managing administrative tasks, maintaining office efficiency, and providing exceptional service to internal and external customers. Additionally, this role will involve building and maintaining strong client relationships to foster long-term partnerships and ensure customer satisfaction. The successful candidate will be proactive, communicative, and dedicated to addressing client needs and resolving any issues promptly.
Key Responsibilities
- Manage daily office operations, including scheduling, correspondence, and communications.
- Maintain and update company records and databases, ensuring accuracy and consistency.
- Assist in the preparation of reports, presentations, and meeting materials.
- Act as a point of contact for internal and external customers, providing support and directing inquiries as needed.
- Ensure compliance with company policies and procedures in all administrative activities.
- Assist with special projects and initiatives as assigned by leadership.
Advanced Responsibilities :
Job Requirements
Benefits
