Sr Associate Relations Investigator

Job Description

We are Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

Join a Company that Empowers you to Build your Future

Central objective of the Investigation Team is to ensure fair and respectful treatment of associates. The ideal candidate for this position has strong communication and interpersonal skills, enabling them to work successfully on a broad spectrum of employee and labor relations issues and projects.

• A career with purpose.
• A career built on making dreams come true.
• A career built on building zero defect homes, cost management, and adherence to schedules.
  
  
  

Your Responsibilities On The Team

• Investigate highly sensitive HR and Employee Relations issues, including: Conducting interviews with involved parties; Analyzing data from various internal systems; Case adjudication; Providing consultation on remedial action based on investigation findings; Produce complete investigation documentation.
• Independently manage assigned casework, bringing investigations to closure rapidly and definitively in compliance with company policies and legal standards.
• Advises and trains leaders in best employee relations practices and strategies for managing escalations and employee concerns.
• Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation.
• Contribute to analysis and revision of people programs, policies, and practices to sustain a positive work environment for all Lennar Associates.
• Consult and collaborate with business partners, Legal teams, and vendors on complex employee investigations.
• Work on critical employee relations issues that are crisis-oriented and need to be completed with limited time. Balancing time between projects and crisis-response is a critical component for success in this position.
  
  
  

Requirements

• Minimum 5 years combined human resources, labor relations, Legal, or HR investigation experience. Including experience with Case Management Systems including back-end administration and reporting.
• Bachelor's degree in Human Resources, Law, or a related field.
• Solid understanding of federal and state employment and labor laws.
• Experience in conducting investigative fieldwork, including interviews with complainants, witnesses, and potentially involved parties, investigative data analysis, and production of investigative documentation.
• Comfort with ambiguity; passion for building new initiatives; experience in using HR metrics to find root causes; and an empathetic and collaborative style of leadership.
• Technically proficient in MS Office Suite systems
• Ability to travel at minimum once a month.
  
  
  

Preferred Qualifications

• Advanced degree, JD, or other specialized training in labor/employee relations a significant plus
• Professional HR certification preferred (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR, HRCI, AWI, etc.)
• Association of Workplace Investigators (AWI) certification or other relevant mediation/investigation-related certification (e.g., CEI, CPI)
• Strong evidence of career development and or/evidence of superior performance in previous roles
  
  
  

Physical Requirements:

This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

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Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.