What are the responsibilities and job description for the Analyst - Warranty Claims position at Lennox International?
Company Profile
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
Job Description
- Review and process warranty claims.
- Liaise with Distributor and internal departments to resolve claim issues and provide updates.
- Generate and maintain reports on warranty claims, including trends and performance metrics.
- Identify opportunities for process improvements and contribute to the development of best practices for warranty claims management.
Qualifications
- Any UG degree.
- Ability to work independently and as part of a team.
- Familiarity with warranty policies
- Ability to navigate SAP and other relevant applications.
- Strong analytical skills, attention to detail, excellent communication skills, and proficiency in Microsoft Office Suite (especially Excel).
