IT Program Manager III

Company Overview

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Job Description

The IT Program Manager will manage the organization's portfolio of interdependent IT projects. The Program Manager will also oversee all aspects of assigned digital programs throughout project lifecycles to ensure completion within the defined scope, quality, time, and cost constraints. The program manager supervises individual project managers and ensures accurate resource allocations throughout the program. The program manager leads multidisciplinary personnel teams at various levels, vendors, and clients to create and deploy successful programs.

WHAT WE ARE LOOKING FOR:

Job Summary: We seek a highly skilled and experienced IT solutions team member to join our IT team. The ideal candidate will have a strong background in E-commerce B2B solutions, specifically with SAP Hybris, and possess the technical expertise to drive our E-commerce platform's successful implementation and optimization. This role requires a deep understanding of business processes, excellent analytical skills, and the ability to collaborate effectively with cross-functional teams.

Key Responsibilities:

• Collaborate with business stakeholders to gather and analyze requirements for E-commerce B2B solutions.
• Design and document functional and technical specifications for SAP Hybris-based E-commerce platforms.
• Architect and oversee the implementation of E-commerce solutions, ensuring alignment with business objectives.
• Work closely with technical teams to ensure the successful implementation of E-commerce solutions.
• Conduct gap analysis and recommend process improvements to enhance the E-commerce platform's functionality and performance.
• Provide technical guidance and support to development teams during the implementation phase.
• Develop and maintain comprehensive documentation, process flows, and project documentation.
• Assist in the integration of E-commerce platforms with other enterprise systems.
• Stay up-to-date with industry trends and best practices in E-commerce and SAP Hybris.

Qualifications

Qualifications:

• A bachelor's degree or an equivalent combination of education and experience is required.

• Proven experience as a Business Systems Analyst in E-commerce B2B environments.
• Strong knowledge of SAP Hybris and its implementation in E-commerce platforms.
• Technical expertise in system integration, data analysis, and process optimization.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Experience with Agile methodologies and project management tools.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Stay updated with industry trends, emerging technologies like AI / ML, MARTECH, and best practices in e-commerce, while sharing knowledge and driving innovation within the organization.
• Must be able to engage project team members to complete tasks and meet deadlines without direct managerial authority. 

This is an onsite position at our Richardson, TX corporate office.  We are in the office Monday - Thursday, with the option of working remote on Friday.

WHAT WE OFFER

At Lennox, our greatest assets are our employees, and we are committed to providing limitless opportunities for growth and development of all, largely promoting from within the organization. This position is ideal for anyone looking for a diverse working environment with long term growth possibilities. 

• Competitive base salary
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401K with company matching and 1-year bonus
• Employee Stock Purchase Program
• Community involvement opportunities
• Robust Employee Assistance Program
• And much, much more!

WE VALUE DIVERSITY

Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.

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