What are the responsibilities and job description for the Regional Account Manager - Allied Air, Midwest/Mid-Atlantic position at Lennox International?
Company Overview
Allied Air Enterprises is a division of Lennox International. We bring together the collective strengths of seven comfort brands – Armstrong Air, AirEase, Concord, Ducane, Allied, Allied Commercial and Magic-Pak to give distributors and dealers the ultimate source for heating and cooling solutions. From compact residential applications to large commercial projects, Allied Aire Enterprises redefines ease-of-business through breadth of product, resources, and competencies unparalleled in the market.
Job Description
PRIMARY FUNCTION:
The Regional Account Manager will be responsible for providing informal leadership that enhances sales team effectiveness, while prioritizing MagicPak growth in sales, and growing market shares through Residential Systems. Additionally, onboard new Developers into the program while maintaining current developer sales and relationships.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Manage and develop strong relationships with Allied Developer partners, distributors, and internal team members to ensure high customer satisfaction and positive long-term relationships.
- Maintain a strong understanding of the HVAC and Multifamily industries, including emerging trends and regulations.
- Partner with various internal team members to ensure cohesive and impactful relationships.
- Serve as the main point of contact for key customers, addressing their needs, concerns, and inquiries.
- Monitor and report on market trends and customer feedback to provide insights and recommendations to reach organizational objectives.
- Identify new developer prospects in the multi-family product category.
- Participate in new product introductions associated to multi-family products.
- Present strategic business development opportunities and updates to leadership.
- Manage pricing contracts and long-term agreements.
- Remote position with 60% travel. Can reside in Midwestern or Eastern US.
Qualifications
EDUCATION AND/OR EXPERIENCE REQUIREMENTS:
- Bachelor’s degree or an equivalent combination of education and experience.
- Minimum of 5 years of related experience.
OTHER SPECIAL REQUIREMENTS:
- Strong initiative, excellent communication, and interpersonal skills to build and maintain relationships with customers and internal stakeholders. Candidate must demonstrate exceptional skills in building relationships, active listening, and persuasive communication. Must have knowledge of principles and methods for coaching, displaying, promoting, and selling products or services. Must exhibit strong strategic thinking and analytical skills, with the ability to analyze data and identify trends. Additionally, must have effective negotiation experience and the ability to navigate and solve complex business challenges.
COMPUTER SKILLS:
- Proficient with Microsoft Office products including, but not limited to, Word, Excel, and Outlook.
- Must be able to lean and adopt Customer Relationship Management software.
ORGANIZATIONAL RELATIONSHIPS
- Must have the ability to effectively communicate and present on an executive level.
- Industry and HVAC product knowledge preferred.
- Experience in Two-Step Distribution Model preferred.
The Compensation range for this position is approximately $115,000 to $151,000 and will be based on the candidate’s qualification, experience, and education.
