Claims Manager, Commercial Lines

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Position Summary

Overmyer Hall Associates is seeking to add a Claims Manager to their Commercial Lines Service team! The Claims Manager will be primarily responsible for advocating for our clients throughout the claims process and acting as a liaison between our clients and the carrier. The ideal candidate for this role will bring a level of expertise to the team to ensure that claims are handled proactively, timely, professionally, and accurately. The Claims Manager is a hybrid full-time opportunity based in our Columbus office, and will report to our Claims Leader, Property & Casualty.

About Hub International

Overmyer Hall Associates, a Hub International company, is one of the largest property & casualty insurance agencies in Central Ohio, specializing in commercial insurance, risk management, surety and personal lines. Hub International is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 18,000 employees in offices located throughout North America, Hub’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.

Do you have a passion for success and a desire to grow? Do you want to be part of a diverse, professional team who will always have your back? Overmyer Hall Associates leads the insurance industry because of our expert team members and their access to continuing education. A career at Overmyer Hall Associates means colleagues continue to grow, client relationships continue to strengthen, and the endless opportunity to thrive in a meaningful culture.

What We Offer You

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

• Competitive salaries and benefits offerings
• Medical/dental/vision insurance and voluntary insurance options
• Health Savings Account funding
• 401k matching program
• Company paid Life and Short-Term Disability Plans
• Supplemental Life and Long-Term Disability Options
• Comprehensive Wellness Program
• Paid Parental Leave
• Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
• Great work/life balance, because that’s important for all of us!
• Focus on creating a meaningful environment through employee engagement events
• The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
• Growth potential - HUB is constantly growing and so can your career!
• A rewarding career that helps local businesses in the community
  
  

Essential Duties And Responsibilities

• Review and evaluate claims information, consult on relevant coverages and policy information, and liaise with clients on strategy for communicating and reporting claims.
• Responsible for filing Property & Casualty claims on behalf of clients with the appropriate carrier in a timely manner and in accordance with agency and insurance carriers’ policies.
• Comfortably and proactively collaborate with clients, claim professionals, carriers, and OHA associates throughout the life of a claim to ensure all efforts are coordinated and communicated to the client.
• Gain in-depth knowledge of the claim by effectively interacting with the client for accurate information and reviewing policy documents to make preliminary determinations of coverage
• Thorough understanding of Commercial and Personal Property & Casualty coverages and ability to interpret policies
• Monitors adjustor performance in accordance with agency standards.
• Initiates a status or a follow-up on all open or unsettled claims in accordance with agency procedures.
• Compile, evaluate, and present claims data and claims trends
• Maintain claims files in accordance with best claims handling expectations and first-in-class experience for our clients
  
  

The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload.

Requirements

• 5 years of experience in personal and commercial insurance claims is required
• Experience handling claims across multiple commercial lines policy types and client industries
• Bachelor’s degree OR equivalent relevant working experience is required
• Active Ohio Property & Casualty License or ability to obtain one within 90 days of employment is required
• Professional insurance designations are highly preferred
• Strong understanding and comfort using Microsoft Office tools (Word, Excel, Outlook, PowerPoint)
• Strong customer service, organization and time management skills
• Strong decision making and problem-solving skills
  
  

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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