Network and Systems Technician

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Job Title: Network and Systems Technician

Location: Lawler, Iowa (5 days onsite)

Pay Range: 65k - 90k

What’s the Job?

You'll also manage desktop imaging, cybersecurity, and troubleshoot complex challenges—playing a vital role in revolutionizing how technology supports the agricultural landscape.

If you're ready to combine tech innovation with real-world impact, this is the role for you!

What You Will Accomplish And Experience

• Serve as a trusted extension of our clients' teams, aligning with their goals and consistently prioritizing their business success.
• Respond promptly to client inquiries, resolve system, application, and network issues, and communicate effectively throughout the process.
• Engineer, implement, and maintain complex network infrastructures for optimal performance and reliability.
• Build, manage, and sustain robust server and desktop systems to support high-availability applications.
• Design and deliver connectivity, security, communication, and productivity solutions tailored to client needs.
• Establish and enforce security measures to safeguard against unauthorized access, while documenting network servers, storage devices, hardware, and software configurations.
• Create and maintain monitoring systems to proactively address system and network alerts.
• Monitor and analyze system performance, providing actionable recommendations for capacity planning and optimization.
• Develop clear, professional supporting documentation and detailed architectural diagrams for innovative technology solutions.
• Provide specialized desktop and server support for custom applications and network services, including upgrading, troubleshooting, and task-specific administration.
• Collaborate with vendors to research, develop, and implement effective solutions while resolving technical challenges.
• Install, configure, and repair computer hardware, software, and network systems with precision and efficiency.
• Perform hands-on equipment repair and physical component replacements as needed.
• Generate SLA (Service Level Agreement) reports to showcase metrics and ensure promises to clients are consistently met.
• Deliver training to clients on both new and existing technologies, empowering them to leverage solutions effectively.
• Work alongside multiple clients as a trusted partner, onsite 100% of the time.
• Maintain 24/7/365 on-call availability to ensure continuous client support and rapid issue resolution.
  
  

Desirable Previous Skills

• Bachelor’s degree in Computer Science, Information Technology, IS Management, or a related field (preferred).
• Advanced certifications such as CCNP, MCSE, MCASAE, VCAP, or equivalent high-level technology credentials (preferred).
• Cybersecurity certifications like CompTIA Security or similar (preferred).
• Strong technical expertise with the ability to troubleshoot, diagnose, and resolve complex computer issues.
• Exceptional communication skills to explain technical concepts clearly, both verbally and in writing, to end-users and helpdesk technicians.
• Networking knowledge and skills equivalent to a CCNA certification (required).
• Proficiency in managing Active Directory and Microsoft Exchange administration.
• Excellent customer service abilities with a focus on teamwork and collaboration.
• Sharp attention to detail and a commitment to follow through on tasks to ensure all issues are resolved.
• Solid foundation in basic networking principles with the ability to build on this knowledge as needed.
  
  

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.