What are the responsibilities and job description for the Tech Support Associate - Freshway Foods position at Lensa?
Lensa is the leading career site for job seekers at every stage of their career. Our client, US Foods, is seeking professionals in Sidney, OH. Apply via Lensa today!
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE (https://www.myworkday.com/usfoods/d/task/2998$47185.htmld)
Join Our Community of Food People!
Job Description Summary
What is Freshway? Freshway Foods is a production facility in Sidney, OH. At Freshway Foods, we offer customized retail and foodservice solutions to a customer base than spans 27 states in the eastern half of the United States.
Support day-to-day Information Technology (IT) functions and tasks at Freshway Foods & Logistics.
Onsite position out of Freshway Foods - Sidney Oh.
Responsibilities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $50,000-$80,000
This role will also receive annual incentive plan bonus.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html .
EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status
Puede ver este sitio de empleo y aplicación en español utilizando la configuración de su navegador o teléfono móvil. Haga clic a continuación para obtener más información.
Microsoft Edge (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/Microsoft_Edge_Spanish_Instructions.pdf)
Google Chrome
Safari
iPhone
Androide (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/Android_Spanish_Instructions.pdf)
US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more.
US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found here (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/USF_CCPA_policy.pdf) .
US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.
EEO is the Law poster is available here (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
EEO is the Law poster supplement is available here (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
Pay Transparency policy statement is available here (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf) .
US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE (https://www.myworkday.com/usfoods/d/task/2998$47185.htmld)
Join Our Community of Food People!
Job Description Summary
What is Freshway? Freshway Foods is a production facility in Sidney, OH. At Freshway Foods, we offer customized retail and foodservice solutions to a customer base than spans 27 states in the eastern half of the United States.
Support day-to-day Information Technology (IT) functions and tasks at Freshway Foods & Logistics.
Onsite position out of Freshway Foods - Sidney Oh.
Responsibilities
- Design, implement and maintain technology components (hardware and software) that support critical computing within Freshway.
- Administration of the server farm including several roles and activities.
- Management of software, virtual desktop environment, creation of clients to the users.
- Storage administration including management and maintenance of current storage appliance that houses data.
- Management of access and security of several local site applications; backup and replication of data and restore requests.
- Troubleshoot and diagnose technical problems encountered during day-to-day operations by users.
- Install new technology to increase the company’s efficiency and effectiveness.
- Conduct testing to ensure that the systems work as expected.
- Collaborate and work closely with all IT resources and users to ensure an understanding and ability to use systems and programs to the fullest.
- Install, configure and troubleshoot devices on the floor including monitors, printers, and other technology.
- Work on assets and capital projects including approval, finalizing, assigning asset tags, logging into system, and completion of the process.
- Work with vendors in seeking and building equipment estimates and prepare return on investment analysis.
- Database administrator, including access rights and maintenance practices.
- Label application administrator, including label development.
- Management and maintenance of network environment including switch administrator, security analyst, and cable installer.
- Manage various projects at Freshway including collaboration with teams and coordination of meetings and next steps.
- Assist with the analysis of projects.
- Comply with food safety practices and all applicable requirements as they pertain to SQF and that they are maintained.
- Support company driven food safety improvement initiatives.
- After initial deployment, management uptime of systems. Systems include desktop app for spec management, mobile viewer for specs, production calculator, and yard management tool.
- Testing, analyzing, and debugging of solutions across environments.
- Identify and execute ideas, concepts, and projects that drive automation.
- Perform additional duties as assigned by manager.
- Internal : Interaction with employees at all levels throughout the organization
- External : Customers, Suppliers, Vendors, Brokers, Service Providers
- Work performed at desk and throughout facility.
- Occasionally employee may need to work in an environment that is cool, wet and noisy with temperatures ranging from 34 to 38 degrees Fahrenheit.
- Working knowledge of Microsoft Word, Outlook, PowerPoint, and Excel.
- Excellent communications, presentation skills, and problem-solving skills.
- Strong analytical skills, an ability to work effectively in a fast-paced environment, meet tight deadlines, prioritize workload and drive projections to completion.
- Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience
- Bachelor’s degree
- Previous IT work or internship experience(Tier 1 experience a plus)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to talk or hear.
- The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $50,000-$80,000
This role will also receive annual incentive plan bonus.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html .
EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status
Puede ver este sitio de empleo y aplicación en español utilizando la configuración de su navegador o teléfono móvil. Haga clic a continuación para obtener más información.
Microsoft Edge (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/Microsoft_Edge_Spanish_Instructions.pdf)
Google Chrome
Safari
iPhone
Androide (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/Android_Spanish_Instructions.pdf)
US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more.
US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found here (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/USF_CCPA_policy.pdf) .
US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.
EEO is the Law poster is available here (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
EEO is the Law poster supplement is available here (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
Pay Transparency policy statement is available here (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf) .
US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.
Salary : $28
