What are the responsibilities and job description for the Technical Training Specialist position at Lensa?
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About The Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com.
About The Team
If you want to work in a fast paced, ever-changing environment where you can make a difference, you will be a good fit on our team. We value individuals who take initiative, think outside the box, and want to make impactful contributions to our company and customers.
About The Role
The Technical Training Specialist develops, implements and/or delivers technical training as it relates to the organization's products. This role works with product development teams to update training materials and ensure accuracy and effectiveness of courseware and supporting materials to align with new product releases
Responsibilities
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
The salary range provided in this posting is the base salary range for Colorado: $70,200 - $117,100 USD
The salary range provided in this posting is the base salary range for Illinois: $73,700 - $122,900 USD
The salary range provided in this posting is the base salary range for NYC:$77,300.00 - $128,900.00
At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
About The Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com.
About The Team
If you want to work in a fast paced, ever-changing environment where you can make a difference, you will be a good fit on our team. We value individuals who take initiative, think outside the box, and want to make impactful contributions to our company and customers.
About The Role
The Technical Training Specialist develops, implements and/or delivers technical training as it relates to the organization's products. This role works with product development teams to update training materials and ensure accuracy and effectiveness of courseware and supporting materials to align with new product releases
Responsibilities
- Devise technical training programs according to requirements
- Produce training schedules and classroom agenda
- Determine course content according to workflows and objectives
- Prepare training material (presentations, worksheets etc.)
- Designs training manuals by identifying and describing information needs
- Execute training sessions, webinars, workshops etc. in groups or individually
- Arrange for and conduct on-site training when needed
- Observe and evaluate results of training programs
- Determine overall effectiveness of programs and make improvements
- Evaluates training by evaluating effectiveness of training to specific job applications.
- Maintains technical knowledge by attending educational workshops; reviewing publications
- Proven experience as technical trainer, presenting technical information
- Knowledge of modern training techniques and tools in technical subjects
- Experience in designing technical course content
- Working knowledge in MS Office
- Presentation Skills - self confidence
- Written Communication
- Ability to travel up to 30%
- Excellent organizational and time-management abilities
- Certification such as CTT (Certified Technical Trainer) is a strong asset
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
The salary range provided in this posting is the base salary range for Colorado: $70,200 - $117,100 USD
The salary range provided in this posting is the base salary range for Illinois: $73,700 - $122,900 USD
The salary range provided in this posting is the base salary range for NYC:$77,300.00 - $128,900.00
At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Salary : $70,200 - $117,100
