What are the responsibilities and job description for the Multifamily Branch Sales Manager position at Lepley Recruiting Services?
Lepley Recruiting Services is representing a leading multi-family flooring company.
Sales Growth & Strategy:
- Set clear goals and performance targets for the sales team.
- Develop incentive programs to drive motivation and achievement.
- Create and manage revenue and expenditure budgets for the sales department.
- Design and implement sales strategies targeting specific markets.
- Actively manage and mentor account representatives to transition them into sales roles.
- Establish, develop and maintain business relationships with prospective and existing customer through phone, email and in-person meetings.
Account Retention & Business Development:
- Participate in industry functions, committees, and association gatherings to enhance industry relationships.
- Lead and enforce engagement with Apartment Associations and industry events.
- Work closely with the Executive Team to monitor sales performance, market trends, and competitive activities.
- Develop sales presentations and materials to support company objectives.
Branch Management & Personal Business Development:
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Oversee branch operations while maintaining accountability for personal sales and revenue growth.
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Build and manage a personal book of business, driving consistent sales growth through relationship management and business development efforts.
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Establish, develop, and maintain business relationships with both prospective and existing customers through phone, email, and in-person meetings.
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Collaborate with the Executive Team to align personal and branch goals with the company’s overall sales strategy.
Operational & Market Insights:
- Conduct weekly sales meetings and product knowledge (PK) sessions.
- Maintain strong product knowledge to serve as a subject matter expert in the industry.
- Participate in trade shows and conferences to enhance brand visibility and market reach.
- Build and maintain relationships with key decision-makers at management companies, from top executives to frontline employees.
Supervisory Responsibilities:
- Oversee the Sales Manager and Warehouse Operations Manager to ensure smooth daily operations.
- Lead recruitment efforts: interview, hire, and train new team members.
- Conduct regular performance evaluations, providing constructive feedback and mentoring for growth.
- Administer employee discipline and terminations in alignment with company policies.
Competencies:
- Strong communication, presentation, and negotiation skills, with the ability to influence at all levels of the organization.
- Proven ability to drive the entire sales process from planning through to successful closing.
- Excellent business acumen with in-depth industry expertise.
- Hands-on operational experience with P&L management and inventory control.
- Exceptional leadership, mentoring, and people management skills.
- High organizational capability, able to prioritize in a fast-paced work environment.
- Strategic thinker, with a focus on aligning goals and strategies with customer needs.
- Proficient in Microsoft Office Suite or similar software.
Education and Experience Requirements:
- Proven experience in branch management.
- Have a proven track record of B2B sales/account management.
- Strong background in inventory control.
- Minimum 4 years of operations management experience.
- Flooring industry experience is a plus.
- Bachelor’s degree preferred; high school diploma or GED required.
- Bilingual (English/Spanish) preferred.