What are the responsibilities and job description for the Customer Service Representative - Supply Chain position at Lesaffre Group?
Who we are
Lesaffre is a key global player in the fermentation of microorganisms (yeasts and bacteria) for baking, taste, healthcare and industrial biotechnology. This story began more than 170 years ago in northern France, and, thanks to our pioneer spirit and our innovative approach, we are constantly developing.
Lesaffre's global presence includes 11,000 employees from 96 nationalities and a 3-billion euro turnover. We work with customers, partners and researchers to develop essential nutrients and bio actives that strengthen human health, optimize animal well-being and improve plant nutrition.
Our Core Values : Passion, respect, trust, entrepreneurship, and humility
What we offer
- The opportunity to represent a passionate organization focused on innovation and sustainability
- A competitive 401K plan, affordable benefits starting on day 1 of employment, and 12 paid holidays
- The ability to utilize your experience and knowledge to make a real impact
- Opportunities for continuous growth within your role and across business units
What you bring to the table
As our Customer Service Representative, you'll be the superhero ensuring Lesaffre's industry-leading products are delivered to our customers with perfect precision. Leveraging your expertise in sales order management, you'll be the go-to subject matter expert, interfacing directly with clients, entering and tracking orders, and resolving any service issues that arise. But your impact won't stop there - you'll also collaborate closely with our Sales, Logistics, and Operations teams to guarantee our customers receive the best possible experience, every time.
Equipped with a keen eye for detail and a passion for continuous improvement, you'll participate in initiatives to streamline processes and enhance efficiency. Whether you're investigating root causes or applying Lean / Six Sigma methodologies, your problem-solving prowess will be instrumental in elevating our customer service to new heights.
If you thrive on the challenge of exceeding expectations and transforming the way the world experiences our products, we want you to join our team and unleash your customer service superpowers. Apply now and get ready to make your mark.
What you'll do as a Customer Service Representative
Required qualifications :
Preferred qualifications :
Lesaffre provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
