What are the responsibilities and job description for the IT Systems Engineer position at Leslie's Poolmart, Inc.?
DIVE IN TO A NEW CAREER WITH LESLIE'S:
Leslie’s Pool Supplies is the “World’s Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie’s. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie’s.
Job Overview:
The IT Systems Engineer plays a senior role within the IT Systems team, responsible for the administration, maintenance, and optimization of enterprise-level systems, including SQL databases, Linux servers, Windows/VMware environments, and cloud infrastructure. This role requires technical expertise, strong problem-solving skills, and leadership capabilities to ensure systems' stability, performance, and scalability. Additionally, the IT Systems Engineer will act as a mentor to junior team members, fostering a collaborative and growth-oriented environment.
Responsibilities:
- Perform software installations, upgrades, patch management, and system configurations.
- Automate tasks using shell scripting and other automation tools.
- Monitor system health, troubleshoot issues, and optimize performance.
- Maintain and administer Windows server environments, including Active Directory and associated services.
- Oversee virtualization infrastructure (VMware) to ensure efficient resource utilization and system availability.
- Deploy and manage cloud services, including virtual machines, storage, and networking, collaborating with Development team’s needs and requirements.
- Manage, monitor, and optimize SQL Server databases to ensure availability, performance, and data integrity.
- Design and implement backup, recovery, and disaster recovery strategies for infrastructure.
- Manage Linux servers, ensuring system performance, uptime, and security.
- Serve as a subject matter expert across system administration disciplines.
- Mentor and provide guidance to junior administrators, fostering skill development and knowledge sharing.
- Collaborate with cross-functional teams to design and implement IT solutions that align with business goals.
- Participate in incident management and root cause analysis for system outages.
- Develop and maintain system documentation, including configuration details, operational procedures, and troubleshooting guides.
- Provide after-hours support as required for critical issues and scheduled maintenance.
Qualifications:
- Minimum of 5-7 years of experience in systems administration across Windows/VMware, SQL, Linux, and cloud environments.
- Proven expertise in SQL Server administration, including performance tuning, backups, and migrations.
- Strong experience managing Linux operating systems (e.g., Red Hat, Ubuntu) and scripting automation.
- Experience with M365 administration and configuration.
- Infrastructure experience with DNS, DHCP, certificates, proxies, AD, GPO, etc.
- Networking experience is a plus. i.e. Cisco CCNA, CompTiaNet
- Familiarity with infrastructure automation tools (e.g., PowerShell, Ansible, Salt, Terraform) is a plus.
- Strong problem-solving, analytical, and troubleshooting skills.
- Excellent communication skills with the ability to mentor and collaborate effectively across teams.
Leslie's provides a robust benefits package, including:
- Comprehensive medical, pharmacy, dental, & vision plan options
- Health savings account (with enrollment in the high deductible health plan option)
- Health & dependent care flexible spending accounts
- Company-paid basic life insurance
- Voluntary supplemental life insurance
- Company-paid short-term disability and long-term disability insurance
- Pre-tax and Roth 401(k) with company match
- Paid sick and bereavement leave
- Paid holidays, including a floating personal day
- Employee assistance and wellness programs
- Free onsite health clinic
- Hybrid work schedule
- Earned Wage access is available, allowing early access to a portion of your earned wages before payday
- Product discounts at Leslie’s Retail stores
Leslie’s recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.
