What are the responsibilities and job description for the Assistant Director IT Operations - Enterprise Technology & Systems Management position at LESTER E. COX MEDICAL CENTERS?
Summary
About Us
CoxHealth Is a Leading Healthcare System Serving 25 Counties Across Southwest Missouri And Northern Arkansas. The Organization Includes Six Hospitals, 5 ERs, And Over 80 Clinics. CoxHealth Has Earned The Following Honors For Workplace Excellence
The Assistant Director of Enterprise Infrastructure and Technical Services will lead the teams responsible for managing and optimizing enterprise technical applications, including Imprivata, VMWare, Citrix, and key Microsoft solutions such as Active Directory, Teams, Outlook, Intra, and Intune. In addition to overseeing these critical systems, this role will also drive the strategy and operations for the enterprise's data centers, ensuring robust infrastructure performance, reliability, and scalability across the organization.
Job Requirements
Education
About Us
CoxHealth Is a Leading Healthcare System Serving 25 Counties Across Southwest Missouri And Northern Arkansas. The Organization Includes Six Hospitals, 5 ERs, And Over 80 Clinics. CoxHealth Has Earned The Following Honors For Workplace Excellence
- Named one of Modern Healthcare’s Best Places to work five times
- Named one of America’s Greatest Workplaces by Newsweek in 2024.
- Recognized as a Greatest Workplace for Women in both 2023 and 2024.
- Listed as one of the Greatest Workplaces for Diversity in 2024.
- Acknowledged by Forbes as one of the Best Employers for New Grads in 2023.
- Ranked among the Best Employers by State for Missouri.
- Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.
- Medical, Vision, Dental, Retirement Plan with employer match, and many more!
- For a comprehensive list of benefits, please click here: Benefits | CoxHealth
The Assistant Director of Enterprise Infrastructure and Technical Services will lead the teams responsible for managing and optimizing enterprise technical applications, including Imprivata, VMWare, Citrix, and key Microsoft solutions such as Active Directory, Teams, Outlook, Intra, and Intune. In addition to overseeing these critical systems, this role will also drive the strategy and operations for the enterprise's data centers, ensuring robust infrastructure performance, reliability, and scalability across the organization.
Job Requirements
Education
- Preferred : Bachelor’s degree in computer science, information technology, or a related field or equivalent experience.
- Required: Minimum of 6 years of progressive experience in IT, with at least 4 years in a leadership or managerial role.
- Provide leadership and oversight to the IT department, ensuring efficient and effective delivery of IT services and solutions.
- Manage and optimize staff resourcing to enhance team performance and project outcomes.
- Develop and implement IT architecture best practices to ensure a scalable, secure, and robust IT infrastructure.
- Supervise technical teams, providing guidance and support to ensure high-quality performance and professional development.
- Collaborate with IT leadership to develop and execute IT strategies that support business objectives.
- Oversee IT operations, identifying areas for improvement and implementing best practices for operational efficiency.
- Implement and enforce IT policies and procedures to ensure compliance and operational excellence.
- Monitor and analyze system performance, ensuring the reliability and scalability of IT systems.
- Maintain strong vendor relationships and manage vendor contracts and negotiations.
- Ensure adherence to IT governance frameworks and industry best practices
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