What are the responsibilities and job description for the Front Counter Person position at Let's Work?
Client Customer Service
Built on integrity, customer service, and community, Interstate Rentals, Inc. and Interstate Special Events, a family-owned and operated business since 1953, has remained constant and dedicated to our customers and employees.
Customer Service - Front Counter
Positive outlook towards customers and co-workers
Organized with time management skills and high attention to details.
Professional telephone skills
Computer literate :
Prepare rental contracts with complete information
Input rental needs / orders for customers
Showroom presentation and cleanliness, including counters
Follow up with quotes
Count out till at opening and closing
ssist with overdue contracts
Document missing and damaged items upon return
Collect / Assist with completed driver pick-up and delivery sheets
Call and confirm customer delivery time, secure payment, and collect all other information required
Communicate upcoming reservations to departments
Receive and check all incoming shipments (UPS, FedEx) and log into freight book
Maintain all equipment operation sheets / manuals and store in proper locations
id in open and closed customer contracts
Build rental sales orders
Retrieve messages
ny other duties as assigned or needed
dditional duties will include :
Proficiency in rental equipment and instruction to customer on use
Keep a pulse on the job market with advanced job matching technology.
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