What are the responsibilities and job description for the Camp Store Supervisor position at Letchworth Concessions?
Job Title: Camp Store Supervisor
Location: Letchworth State Park Campground
Employment Type: Full Time 35 to 40 hours per week
Job Summary:
The Camp Store Supervisor oversees the daily operations of the camp store, ensuring a welcoming and efficient experience for campers, staff, and visitors. This role involves managing inventory, supervising staff, handling sales, maintaining a steady supply of firewood and store goods, and overseeing additional tasks such as social media updates, online vendor orders, and the cleanliness of attached laundry facilities.
Key Responsibilities:
- Manage day-to-day operations of the camp store, including opening and closing procedures.
- Supervise and train store staff, scheduling shifts and delegating tasks as needed.
- Monitor inventory levels and shop to restock the store 3-4 times per week using a provided work van.
- Place orders with vendors, including a weekly Pepsi order and online ordering with vendors, to ensure product availability and variety.
- Process sales transactions, handle cash, and maintain accurate financial records.
- Provide excellent customer service, assisting campers and visitors with purchases and inquiries.
- Keep the store clean, organized, and visually appealing.
- Manage clearance items, ensuring proper pricing and promotion to move inventory.
- Ensure a consistent supply of firewood
- Maintain the camp store’s Facebook page with updates, promotions, and relevant information.
- Oversee the cleanliness and upkeep of attached laundry facilities.
- Collaborate with camp leadership to promote store specials, events, or themed merchandise.
- Address and resolve any customer or staff issues in a professional manner.
Qualifications:
- Previous retail or supervisory experience preferred.
- Valid driver’s license and comfort driving a work van
- Strong organizational and leadership skills.
- Ability to work well in a fast-paced, outdoor environment.
- Excellent communication and customer service skills.
- Basic math and cash-handling proficiency.
- Familiarity with point-of-sale (POS) systems, online ordering platforms, and social media management (e.g., Facebook) a plus.
- Passion for working with people and contributing to a positive camp community.
- Must be 18 years old.
Physical Requirements:
- Ability to stand for extended periods, lift up to 35lbs, and perform light cleaning tasks.
- Capable of loading, unloading, and hauling firewood and store supplies.
- Comfort working in an outdoor or semi-outdoor setting.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $18 - $20