What are the responsibilities and job description for the Lab Specialist position at LetsGetChecked?
Job Description
Job Description
LetsGetChecked is a global healthcare solutions company that provides the tools to manage health from home through health testing, virtual care, genetic sequencing, and medication delivery for a wide range of health and wellness conditions. LetsGetChecked's end-to-end model includes manufacturing, logistics, lab analysis, physician support, and prescription fulfillment. Founded in 2015 and co-headquartered in Dublin and Atlanta, LetsGetChecked empowers people to take control of their health and live longer, happier lives.
Lab Specialist
Due to our continued success, we are expanding our Lab Query team and are seeking Lab Specialists to join the team. Reporting to the Lab Query Team Lead, you will work within the team to resolve issues and collect information from our customers and members to expedite lab processing and the delivery of results.
The Lab Specialist position will be based onsite in our office in Atlanta, Georgia.
Responsibilities Include :
- Follow up with customers and members for required information to resolve issues or to gather information needed to complete the testing process
- Follow up with customers and members in relation to inactive kits to complete the testing process
- Identify trends / patterns in results and delays and escalate appropriately
- Collaborate with the team to identify sources of issues and make recommendations to address the problem or improve the overall lab query process
- Update processing labs and lab order requests when required
- Handle inbound and outbound calls as well as email inquiries as needed to support service requirements
- Meet company objectives by helping out with other special projects or assignments as requested by leadership
- Assist the clinical results delivery when needed
- Any other tasks as assigned by your supervisor
Requirements :
The base salary range for this role is $38,000 - $42,000
Benefits :
Alongside base salary we offer a range of benefits including :
Why LetsGetChecked
At LetsGetChecked, we are revolutionizing healthcare by making it more accessible, convenient, and personalized. Our mission is to empower individuals with the knowledge and tools they need to manage their health proactively, so they can live longer, happier lives.
By joining our team, you will be part of a dynamic and innovative company that is dedicated to improving lives through cutting-edge technology and compassionate care. We value our employees and invest in their growth, offering opportunities for professional development and career advancement. Together, we can make a meaningful impact on the future of healthcare and help people take control of their health journey. Join us in our commitment to transforming healthcare for the better.
Our Commitment to Diversity, Equity, and Inclusion
At LetsGetChecked, we are committed to fostering an inclusive environment that celebrates diversity in all its forms. We believe that the diversity of thought, background, and experience strengthens our teams and drives innovation. We are an equal-opportunity employer and do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Our goal is to ensure that everyone feels valued and empowered to thrive.
To learn more about LetsGetChecked and our mission to help people live longer, healthier lives please visit https : / / www.letsgetchecked.com / careers /
Salary : $38,000 - $42,000
