What are the responsibilities and job description for the Assistant General Manager position at Lettuce Entertain You Enterprises, Inc?
Brand
About Us
RAMEN-SAN is a neighborhood noodle joint that slings hot broth, ice-cold beer and the best ’90s hip-hop in town.
With locations in River North, Lincoln Park, Fulton Market and Streeterville, we’re open for lunch, dinner, late-night dining seven days a week.
Overview
Ramen-san team is Hiring Now: ASSISTANT GENERAL MANAGER / AGM!
Lettuce Entertain You is looking for an ASSISTANT GENERAL MANAGER / AGM with 2-3 years of AGM experience in a full-service high-volume restaurant.Lettuce is a culinary-driven company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at 100 locations, supported by our Culture of Caring. If you’re ready to be a part of what we do next, then explore your possibilities at Lettuce! EOE. We participate in E-Verify / Participamos en E-Verify
Some of Our AGM Benefits:
- Quarterly Bonus
- Blue Cross Blue Shield Medical Insurance
- Dental & Vision Insurance
- Domestic Partner Benefits
- Paid Time Off
- 401(k)
Responsibilities
- Ensure day-to-day business operations run smoothly
- Assist with training, recruiting, HR and administrative duties; assist and financials / statement preparation; and assist the GM with customer service inquiries
- Organize, run and supervise smooth and efficient daily opening and closing shifts, ensuring an exceptional guest and employee experience
- Provide guidance and leadership to hourly and management teams while fostering our Culture of Caring
- Respond immediately and effectively to guest and employee needs and feedback
- Assist GM in managing costs, driving sales and growing the business in support of financial goals
- Partner with GM and management team to interview, hire, onboard, train, supervise and develop all BOH employees and teams as needed
- Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveries
- Model and promote teamwork across all teams
- Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy
- Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites with or without overnight travel, as needed
- Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds
Qualifications
- 5 years of restaurant management experience
- 2 years of AGM experience in a full-service restaurant
- Skilled in leading and developing teams
- Experienced with inventory and BOH systems
