What are the responsibilities and job description for the Server position at LEV RESTAURANT GROUP?
Job Details
Description
Job Summary:
The Front Server provide friendly, responsive service to create an exceptional dining experience for all of our guests. The Front Server must be engaged and provide prompt, courteous and efficient food and beverage service where attention to detail is key. As the primary point of contact for guest interactions in the dining room, the Front Server is responsible for selling and serving food and beverages using their knowledge, hospitality and service skills
Essential Job Functions:
- Take food and beverage orders from guests, enter orders in POS system
- Ensure that all orders are accurate and brought to each table in a timely manner
- Confirm orders with the chefs and bartenders whenever a clarification is requested
- Offer suggestions by using suggestive selling techniques (daily specials, cocktails, appetizers, entrees, desserts, and after dinner beverages)
- Perform side work at the start and end of each shift as required by service station assignment
- Maintain cleanliness and condition of the work areas and equipment
- Implement steps of service for guests consistently
- Ensure guests are satisfied with the food and service, respond promptly and courteously to any requests
- Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
- Be ready and willing to assist fellow servers as situations arise
- Assist with setting tables and rearranging tables to accommodate larger parties
- Performs other job-related duties as assigned
Knowledge, Skills, & Abilities:
- Possess strong organizational and multi-tasking skills
- Ability to work well under pressure in a fast-paced environment
- Outstanding guest services skills
- Be able to communicate clearly and effectively (verbal & written)
- Possess basic math skills and ability to handle money and operate a cash register and POS system
- Professional presentation and positive attitude
Work Conditions: May require evening and weekend hours. While performing the duties of this job, the employee generally works in an indoor front of restaurant and kitchen environment with exposure to heat from ovens, hot foods and steamers and cleaning chemicals, fumes, equipment, and metal objects. You will usually be based indoors, splitting your time between the front of the restaurant and the kitchen. The noise level in the work environment is usually moderate but may be loud dependent on specific work site and/or equipment operation. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements:
- Must be able to lift and move items up to 50lbs regularly throughout shifts
- Could be required to lift up to 75 pounds with assistance
- Ability to stand, bend, and reach through-out assigned shift
- Must be able to work in a fast-paced environment
Education:
- High School Diploma or general education degree (GED)
- Minimum 2 years fine dining food and beverage server experience
- Previous POS system experience
LEV Restaurant Group was founded in 2002 as a vehicle to inspire, create, develop and operate world class experiences for food & beverage concepts in the Restaurant Industry. We are excited to collaborate and invest in entrepreneurial spirited professionals to create authentic, immersive drinking and dining experiences. We partner with chefs, service leaders, and brand ambassadors and provide all the support necessary to ensure brand development success. Based in Las Vegas, LEV Restaurant Group oversees 800 employees and 40 multi-state locations.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
At LEV Restaurant Group, we do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
If you need assistance or an accommodation due to a disability, please contact us at 702-566-7210.
https://www.levgrouplv.com/
Salary : $12 - $13