Description
Competitive triathletes and passionate bakers, Pam Weekes and Connie McDonald left their careers to open a small bread shop in New York City in 1995 - Levain Bakery.
One day, they baked a BIG chocolate chip walnut cookie as energy for triathlon training. At Levain, a batch of these 6-ounce cookies flew off the shelves, and an icon was born. The cozy shop on West 74th Street became a neighborhood favorite and a destination for epicurious visitors from around the world, hungry for "the cookie."
From the start, Pam, Connie, and the team baked everything fresh on-site each day, donating the day's leftovers to charity - and we still do, nearly 30 years later. Today, Levain has bakeries across the country (with more to come!), plus ecommerce gift boxes to treat cookie lovers in every state.
Every day, we strive to embody our company's five core values :
- Welcome All- We are all in it together
- Work Hard and Be Kind- We pull our weight, we do our best, and take care of each other
- Lead with Heart- We operate with empathy and integrity
- Rise Up- We take initiative to make things better
- Savor It- We are present and find the fun!
THE ROLE : COMMISSARY PRODUCTION MANAGER (LONG ISLAND CITY)
The Commissary Production Manager will oversee daily cookie dough production for all of Levain's east coast locations and ensure each and every one of our world-famous cookies is the absolute best quality possible. The Commissary Production Manager coaches and motivates team members, creates action plans to hit production targets, and coordinates the smooth delivery of supplies and dough across all of our locations. The ideal candidate has high emotional intelligence and a knack for operating in a fast-paced, high-volume environment. A sweet tooth and passion for Levain's products and culture are a must!
What We're Looking For :
Proven leadership and management skills with the ability to optimize team performance and development.Excellent relationship management skillsExcellent communication, interpersonal, and influencing skills.Excellent analytical and problem-solving abilities.Results-oriented with the ability to plan and deliver against project deadlines.Resilient, self-motivated, and able to work well under pressure.Appreciation for and an ability to positively resolve issues arising from personnel with different backgrounds.Fluency in Spanish is a plus.Passion for what you do - you enjoy the process of creating something from start to finish and are motivated to continuously hone your craft and technique.Adaptability and flexibility - you recognize that in the food industry, anything can - and will - happen and you're able to calmly troubleshoot issues.Eye for detail - you're meticulous about the items you create and understand the technique and patience it takes to create consistently high quality products.Collaborative spirit and commitment to Levain's core values - you're a team player and willing to lend a hand or elevate those around you. You add your own individuality to an already positive and uplifting work environment. A good sense of humor doesn't hurt either!Job Responsibilities Include :
Conduct daily review of KPI's. Analyze production, quality control, maintenance, and operational reports and metrics to determine root causes of any operating or production problems.Administrate Food Safety program, ensure daily compliance by all personnel. Ensure documentation is being completed as dictated by the program and documents are filed and stored per the program.Support Operations and Facility groups in areas such as capacity, supply chain, and facility planning.Support the Quality and Customer Service groups in areas such as customer complaints, process validation, process risk analysis, and training.Effectively communicate to create an environment of accountability and clarity with missions, projects and deliverables with all departments.Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall performance.Understand the production process and maintain a schedule that guarantees high quality and output.Understand and implement quality control procedures.Create, nurture, and support a spirit of high quality and food safety.Coordinate production schedules to meet sales demands and minimize labor hours.Inspecting, troubleshooting, and assessing any production or equipment problemsSupervise and direct all production, sanitation, maintenance and shipping operations.Administrate Food Safety program, ensure daily compliance by all personnel. Ensure documentation is being completed as dictated by the program and documents are filed and stored per the program.Requirements :
5 years of professional food manufacturing management. Demonstrating consistent advancement.3 - 5 years of experience working with and managing MRP and ERP systems.HACCP certification and experience maintaining HACCP program strongly preferred.SQF Practitioner certification preferred; Previous experience with GFSI, SQF and USDA audits.Knowledgeable of Food Safety regulations, laws, and best practices.Experience in workplace safety programs and their application.Proficient in Microsoft Office, especially Excel.Ability to work, days, afternoons, evenings and weekends as dictated by seasonal or business needs.Ability to lift / push 25-50 pounds, including overhead.Stand / walk for a 10-hour shift (excluding a ½ hour break); some locations require walking up and down stairs.Read and communicate in English, both verbally and in writing.Must have DOH Certification.Compensation :
85,000 - $95,000 plus 15% quarterly bonus potentialBenefits :
Health, Vision, Dental InsuranceEmployer-funded Healthcare Reimbursement AccountAdditional supplemental benefits : Commuter / Bike-Share Benefits, Employee Assistance Program, 14 Weeks Fully Paid Parental Leave, etc.15% Quarterly Bonus PotentialThree Weeks of Paid Time Off401K with 3.5% Company MatchOpportunity for growth and career development
Salary : $95,000
