What are the responsibilities and job description for the Multisite Patient Coordinator position at LEVENSON EYE ASSOCIATES?
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Levenson Eye Associates is a trusted name in eye care across the Jacksonville metropolitan area. With five state-of-the-art locations and a team of highly trained ophthalmic professionals, we pride ourselves on delivering personalized, comprehensive eye care with compassion and excellence. Our mission is to improve the vision and quality of life for our patients by combining advanced medical technology with a warm, patient-focused approach.
Position Summary:
We are seeking a detail-oriented, compassionate Patient Coordinator to support front office operations across our five locations. This position is crucial in ensuring seamless communication, exceptional patient service, and operational excellence across the practice. This position may require travel depending on the Practice needs. The coordinator will be assigned to different offices as directed by the Patient Access Manager.
We are seeking a detail-oriented, compassionate Patient Coordinator to support front office operations across our five locations. This position is crucial in ensuring seamless communication, exceptional patient service, and operational excellence across the practice. This position may require travel depending on the Practice needs. The coordinator will be assigned to different offices as directed by the Patient Access Manager.
Location & Schedule:
- Must have reliable transportation to travel between offices on short notice
- Monday–Friday, within the hours of 7:00 AM – 5:00 PM (schedule varies within this range)
Key Responsibilities:
- Greet and check in/check out patients in a friendly, efficient manner
- Verify insurance and update patient records accurately
- Schedule appointments across all five offices
- Prepare, maintain, and audit paper patient charts
- Provide support in the call center and medical records department as needed
- Ensure compliance with HIPAA and internal standard operating procedures
- Collaborate with the front office team to deliver excellent patient experiences
Qualifications:
- High school diploma or equivalent required
- Minimum 2 years of experience in a fast-paced medical office setting (ophthalmology preferred)
- Strong understanding of HIPAA compliance
- Excellent verbal and written communication skills
- Proactive, self-motivated, and a quick learner
- Strong multi-tasking and active listening skills
- Empathetic, patient-first mindset
- Typing speed of 45 WPM
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Bilingual in Spanish is a plus
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Flexibility and willingness to travel between office locations as needed is required
At Levenson Eye Associates, we believe that exceptional care begins with exceptional people. Our culture is built on collaboration, integrity, and continuous learning. Whether we’re helping someone see clearly for the first time or managing a complex eye condition, our work makes a meaningful difference every single day.
Why Join Us?
Why Join Us?
- Work alongside a dedicated and experienced team
- Be part of a mission-driven practice that makes a difference
- Growth opportunities within a dynamic healthcare environment
Join us and become part of a growing practice that values its people just as much as its patients.
EEO Statement:
Levenson Eye Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
