What are the responsibilities and job description for the NIGHT AUDIT position at Levine Management Group LLC?
We are seeking a fun, warm, energetic, service-oriented individuals to join our front desk team as a full time Front Desk Night Auditor. The ideal Front Desk Night Auditor candidate has a natural passion for delivering an authentic message and possesses a great attention to detail and professionalism. The night auditor position responsibilities are but not limited to; the closing of the day, ensure all revenues are accounted for, receipts, and ledgers are balanced, check in and out hotel guests, answer telephones, provide maximum levels of guest service, and support the hotel's procedures.
Requirements includes but not limited to, greet, register, and assign rooms to guests of the hotel.
verify customers' credit. Basic computer skills and hotel property management system.- Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day.
- Review accounts and charges with guests during the checkout 6. Make and confirm reservations.
- Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
- Record guest comments or complaints, referring customers to managers as necessary
- Respond to all email inquiries in a timely manner
11:00pm to 7:00am