What are the responsibilities and job description for the Director, Fraud Strategy position at Lewis James Professional?
Director Fraud Strategy
Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Director, Fraud Strategy for a direct hire opportunity with a financial services client.
Responsibilities :
- Develops and maintains rules / models used to identify and out sort potential fraud payments for review and decisioning.
- Develops detailed fraud reporting on the success / failure of the rules which include false positive ratios and fraud losses avoided.
- Determines opportunities to leverage both RPA and AI to improve the quality of the rules and the identification of emerging fraud trends.
- Understands the end-to-end flow within Fraud Protection Services to provide total cost reporting on rules / decisioning
- Provides guidance to LOBs on new payment product offerings or changes that may affect fraud losses / customer experience.
- Sets key performance indicators to measure and improve team performance.
- Develops and maintains capacity planning models for each area of Fraud Protection Services to complete day to day volumes and achieve service levels.
- Leverages these tools to model changes to the operating environment to ensure change readiness.
- Evaluates risk factors when making critical business recommendations.
- Promotes ethics and compliance; identifies opportunities and takes action to enhance compliance within the organization; completes internal testing to ensure compliance.
- Responsible for interviewing, hiring, planning, assigning work, appraising performance, progressive discipline and resolving problems.
- Provides leadership, direction and growth opportunities to members of the organization in accordance with the Company’s policies and applicable laws.
- Performs other duties as required.
Qualifications :
For immediate consideration, please click “Apply” and use Job Code BHJOB11837_4172. You may also send a copy of your resume to : resumes@lewisjamesprofessional.com and enter only the following job code in the subject line : BHJOB11837_4172. Lewis James Professional is an Equal Opportunity Employer. M / F / D / V
