Senior Business Analyst I

Salesforce Service Cloud Business Systems Analyst. This hybrid role must sit in either Alpharetta Georgia or Boca Raton Florida.

Are you looking for an innovative Business Systems Analyst Role to Support our critical Salesforce initiatives?

About the role : As a Business Systems Analyst supporting Salesforce Service Cloud you will work with users from multiple business units and functions. You will provide a vital role in translating the business requirements into well-crafted user stories and acceptance criteria,

About the team : This global strategic team supports innovation within our Salesforce Service Cloud product suite.

Responsibilities

• Act as the link between our technology teams and our internal customers, ensuring the solutions we design, and build meet the business needs.
• Collaborate with Sales users to observe their usage of Salesforce.
• Strategically discuss and implement salesforce strategy with our senior business leaders.
• Build positive relationships at various levels of the company, to help you develop a deep understanding of business processes, challenges, and goals.

Experience

LexisNexis® Risk Solutions provides customers with innovative technologies, information-based analytics, decisioning tools and data management services that help them solve problems, make better decisions, stay compliant, reduce risk and improve operations. Headquartered in metro-Atlanta, Georgia it operates within the Risk market segment of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

LexisNexis® Risk Solutions is supportive of women in Technology and has been a founding signature for the Tech Talent Charter. We have the following initiatives in place to support women in technology :

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer :

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