What are the responsibilities and job description for the Used Car Purchasing Agent position at Lexus of Woodland Hills?
Overview
If you are an enthusiastic self-starter with a passion for customer service, product knowledge, selling and you enjoy working with people, then we want you to be part of our team as a Used Car Purchasing Agent for our LEXUS OF WOODLAND HILLS store. The Used Car Purchasing Agent is extremely knowledgeable about our vehicles and services, the industry, and our market. This Used Car Purchasing Agent will coordinate the purchase and Resale Vehicles on fair market value and the process to acquire the vehicles from various avenues. They will be responsible for working with internal groups to complete the acquisition and disposal of the vehicles and ensure that all requirements are met. This person will also work with Dealership customers to appraise their vehicles.
The ideal candidate has a high school diploma or GED, Previous Internet or BDC experience is a plus (dealership preferred), excellent customer service skills, a confident and outgoing personality, a professional appearance, and great communication skills. He or she must be self-motivated with a willingness to continuously prospect to sell a minimum quota (or more!) on an ongoing basis.
In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
Responsibilities
- Work with sales, field management, and remarketing to understand the needs, recommend on proper disposal channel and price vehicles.
- Work with internal departments to execute the deal and purchase the vehicles, coordinate appraisals.
- Interfaces with current used vehicle owners from multiple resources with the purpose of purchasing their vehicle.
- Approaches, greets and interfaces with dealership customers to appraise and offer to purchase their current vehicles.
- Work with maintenance department to determine if needed repairs are completed internally or outsourced.
- Develop and run reports, analyze results of purchase and sell process.
- Identify and manage process improvement projects to improve the purchase/sell process and profitability.Resolve complaints from the end-user if issues arise after resale by determining if the company covers the expense to make repairs or not.
- Other projects assigned as needed by management.
Qualifications
- No experience necessary! We are willing to train!
- Sales and or BDC experience a PLUS!
- Exceptional Negotiation skills a MUST!Excellent Communication skills both verbal and written.
- Professional & Enthusiastic individual with a positive outlook.
- Strong organizational skills required.
- Bilingual a PLUS!
