What are the responsibilities and job description for the Senior Estimator position at LG AUTO BODY?
Company Description
LG Auto Body is a locally-owned Factory Certified Collision Center with two locations in Rockville and Silver Spring, MD. We are certified by vehicle manufacturers like Nissan, Infiniti, Hyundai, Kia, Chrysler, Dodge, and Jeep as trusted providers of high-quality repairs that meet OEM standards. Our growth is driven by referrals and recommendations from satisfied customers in the DC Metro area.
Role Description
This is a full-time on-site role for a Senior Estimator at LG Auto Body in Rockville, MD. The Senior Estimator will be responsible for estimating repair costs, assessing vehicle damage, preparing reports, collaborating with insurance companies, and ensuring quality control throughout the repair process.
The essential duties of this position are:
- Working within the CCC One Estimating Software
- Producing accurate estimates for repair while providing top-notch customer service
- Scheduling vehicle repairs to ensure a balanced workload in the shop
- Making sure the office staff is up to date on scheduling, repair statuses, and phone calls
- Oversee effective communication between the office, shop, and insurance companies
- Ensures that all parts processes are followed for ordering, receiving, invoicing, mirror matching, handling cores, returns, and credits
- Producing and managing the shop production schedule
- Complete, submit, and follow up cost of repairs and supplements to insurance companies
- Offer and explain additional repairs, if needed, to customers
- Meet or exceed shop KPI’s for sales, margins, cycle time, throughput, etc.
KNOWLEDGE AND SKILLS
The following knowledge and skills are required for this position:
- Knowledge of collision repair estimating with a minimum 2yrs experience
- Knowledge of vehicle construction materials and required repair procedures
- Knowledge and fully independent use of the CCC One Estimating Platform
- Skilled in communicating with customers, vendors, suppliers, and insurers
- Skilled in advanced computer data entry, Microsoft Office and internet-based applications