What are the responsibilities and job description for the Quality Engineer I position at LG Energy Solution Arizona?
Responsibilities:
- Manage customer communication for all quality-related topics
- Apply strong communication skills and a team-first mentality
- Facilitate failure analysis to understand root cause and drive resolutions
- Manage external failure costs and lead projects involving failure investigations
- Act as a liaison between Quality, Engineering, Manufacturing, and the customer to facilitate effective problem-solving and corrective action activities
- Conduct follow-up audits to ensure corrective actions are implemented
- Travel to OEM, Tier 1 facilities or failed vehicle location as needed, including leading containment activities
- Conduct regularly onsite customer visits as required
Qualifications:
- Bachelor’s degree in engineering or related field, or equivalent related experience
- Bilingual in English and Korean
- Experience in studying or researching Li-ion battery cells is a plus
Experience:
- 0 to 2 years of automotive quality experience or related experience
- Experience with Product Failure Mode Analysis and Root Cause Analysis
- Experience in a customer-facing, project engineering, or program management role in a highly automated and/or Tier 1 automotive environment is preferred
Skills:
- Creative thinking and problem-solving abilities
- Project management skills with a focus on timely delivery and attention to detail
- Proficiency in data analysis, with the ability to interpret complex data and derive actionable insights
- Technical proficiency and motivation to continuously improve
- Ability to work flexible hours as needed to support customers
- Good communication skills and comfortable working independently and with others
- Proficiency in Microsoft Office Programs