What are the responsibilities and job description for the Construction Customer Service Manager position at LGI Homes?
LGI Homes is seeking a Customer Service Manager in the Portland area.
As one of the World's Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking professionals who are self-motivated and eager to dive in to the LGI Homes systems and culture.
The Customer Service Manager will respond to and resolve all warranty requests for LGI Homes' closed out communities. This role will coordinate and enforce subcontractor and vendor scope of work. This position will also supervise homebuilding construction to meet customer and company quality expectations on time and on budget in the absence of other construction managers.
The Customer Service Manager will conduct construction training and homeowner orientations as needed.
Requirements
Two years of experience in a construction environment is preferred for this role. The Customer Service Manager must have a customer-oriented attitude with exceptional communication and organizational skills. The Customer Service Manager must be a team player with the aptitude for multi-tasking, meeting deadlines, and building relationships with team members, vendors, and customers. A valid driver's license is required.
Benefits
In addition to a competitive compensation package, this position offers comprehensive training and exceptional benefits which include: medical, dental, vision, 401(k) with 4% match, an employee stock purchase plan and a new home discount. We also boast a rich company culture focused on training, goals, and recognition.
As one of the World's Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking professionals who are self-motivated and eager to dive in to the LGI Homes systems and culture.
The Customer Service Manager will respond to and resolve all warranty requests for LGI Homes' closed out communities. This role will coordinate and enforce subcontractor and vendor scope of work. This position will also supervise homebuilding construction to meet customer and company quality expectations on time and on budget in the absence of other construction managers.
The Customer Service Manager will conduct construction training and homeowner orientations as needed.
Requirements
Two years of experience in a construction environment is preferred for this role. The Customer Service Manager must have a customer-oriented attitude with exceptional communication and organizational skills. The Customer Service Manager must be a team player with the aptitude for multi-tasking, meeting deadlines, and building relationships with team members, vendors, and customers. A valid driver's license is required.
Benefits
In addition to a competitive compensation package, this position offers comprehensive training and exceptional benefits which include: medical, dental, vision, 401(k) with 4% match, an employee stock purchase plan and a new home discount. We also boast a rich company culture focused on training, goals, and recognition.
