What are the responsibilities and job description for the Customer Ambassador position at LGS Inc.?
If you're seeking a thrilling opportunity to lead and nurture key accounts while driving business growth, we invite you to consider the role of a Customer Ambassador with our team. As a vital member of our team, you'll play a pivotal role in shaping our client interactions, fostering partnerships, and contributing to our overarching mission of delivering unparalleled value. Join us in this journey as we redefine industry standards and cultivate long-lasting success stories.
As a Customer Ambassador, you'll be immersed in a comprehensive training program that combines classroom learning, hands-on experience, and mentorship from seasoned industry experts. The Customer Ambassador will gain an in-depth understanding of business operations, sales strategies, team leadership, and project management. Through a structured curriculum, you'll develop the skills necessary to excel in the world of business management.
Customer Ambassador Responsibilities:
- Deliver engaging presentations to potential customers, and be able to overcome objections and address customer concerns to facilitate the closing of sales.
- Communicate product features, benefits, and pricing clearly and persuasively to drive customer enrollment
- Foster a collaborative environment among the sales support team and ensure effective communication and coordination with the sales representatives.
- Update and maintain customer information in the company's CRM system.
- Continuously seek ways to streamline processes, improve efficiency, and enhance the overall sales support operations.
- Work toward achieving or exceeding daily, weekly, and monthly sales targets set by the sales manager.
- Provide additional information, answer questions, and nurture leads to conversion.
- Seek mentorship and guidance from experienced sales professionals to enhance performance.
Customer Ambassador Preferred Skills & Experience:
- The ability to build rapport with customers, listen actively, and establish trust is crucial in sales.
- Basic organizational skills are required for this role.
- Proficiency in using basic computer applications, email, and customer relationship management (CRM) software can be useful.
- The ability to influence customers' decisions in a positive way while addressing their concerns is a core skill in sales.
- Problem solving skills and the ability to create creative solutions to customer objections and tailoring product recommendations to fit their specific needs.
#LI-Onsite
Salary : $48,000 - $58,000
