Community Outreach Volunteer

Job Description

The volunteer plays a vital role in enhancing the quality of care delivered to the patient and family through patient/family care activities or administrative activities that support the hospice agency's goal of quality patient/family care.

Oxford PA Hospice - Brandywine River Valley Hospice, a part of LHC Group, is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people.

Responsibilities

• Provides assistance to the hospice program and/or patient/family in accordance with designated activities.
• Provides input into the Plan of care and Interdisciplinary Group meetings as applicable.
• Accurately documents services provided as trained and instructed by the hospice agency.
• Maintains strict patient confidentiality.
• Communicates any changes in the patient's status or observations to assigned supervisor and/or Administrator.
• Attends at least four (4) in-services per year.
• Participates in community outreach projects for the agency.

Bereavement Volunteer:

• Knowledge of the death and dying process.
• Interacts with family in a caring and compassionate manner.
• Assists with arrangements after death.
• Assists with agency memorial services or activities.
• Assists with community education on end-of-life issues.

Patient Care Volunteer:

• Records accurate, legible, timely, and objective documentation of each patient/family encounter.
• Schedules regular visits with patient/family as designated in the Plan of Care.
• Provides respite care for family.
• Attends IDG for updating of Plan of Care as appropriate.
• Communicates any changes or observations to assigned supervisor and Administrator.

Administrative Volunteer:

• Completes all assignments in a timely manner.
• Paperwork is neat, thorough, and legible.

Qualifications

• Experience: Less than 6 months.
• Educational Requirements:
• Volunteers who provide patient care and support services according to their experience, training and education must be in compliance with agency policies and under the supervision of an agency employee.
• Experience Requirements:
• Experience in working with people and willing to serve others.
• Skill Requirements:
• Mature, non-judgmental, caring, people-oriented individual who is supportive of the hospice concept of care.
• Completes Volunteer Training Program.
• Equal Opportunity Employer - vets, disability. LHC Group, Inc.