What are the responsibilities and job description for the Care Coordinator/Scheduler - Hospice position at LHC Group?
Summary
We are hiring for a Care Coordinator in hospice.
This position is in-office Mon-Fri, 8AM-4:30PM. Previous medical office experience required.
At Haywood Hospice and Palliative Care in Waynesville, NC, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.
We strive to offer benefits that reward the whole you!
- employee wellness programs
- flexibility for true work-life balance
- continuing education & career growth opportunities
- company-wide support & resources to help you achieve your goals.
Take your career to a new level of caring. Apply today!
Responsibilities
The Care Coordinator for Hospice with LHC Group is the preferred post-acute care partner for hospitals, physicians and families nationwide, helping patients manage their health at home.
- Helps manage order tracking, IDG preparation, and other tasks associated with patient care management.
- Monitors pending referrals daily and assigns registered nurse or advanced practice nurse for all start of care visits.
- Monitors productivity and distribution of visits and communicates any needed changes with the clinical leader, as appropriate.
- Ensures that the patient visit schedule supports continuity of care and excellence in patient care management by scheduling most nursing visits to the patient’s designated RN Case Manager, Social Worker,
- Participates in patient care team meetings to assist with facilitating timely care, via the scheduling process, to patients suffering from symptom crises, transitioning to end of life, or who are experiencing other immediate physical, psychosocial, or spiritual care needs.
- Assists with coordination, scheduling, and tracking of all visits to ensure compliance with all hospice policies and state and federal regulatory requirements.
Education and Experience
Education Requirements
- High school education or equivalent experience requirements
Experience Requirements
- Minimum one year of scheduling experience in health care setting using an online scheduling system.
Skill Requirements
- Exceptional organizational, customer service, communication, and decision-making skills required.
- Working knowledge of state and federal regulations governing the hospice Interdisciplinary Group (IDG) requirements, Aide and/or LPN/LVN supervisory visit requirements, and assessment visit requirements.
- Follows the approved plan of care frequency.
