What are the responsibilities and job description for the Care Transition Liaison - Home Health position at LHC Group?
Summary
We are hiring for a Care Transition Liaison.
At Caretenders, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a home for your career here.
In a Sales role, you can expect:
• learning and development opportunities in the ever-evolving state of healthcare
• ways to cultivate relationships and educate patients, families, and colleagues on resources to help lead healthy, productive lives
• flexibility for true work-life balance
• company-wide support and resources to help you achieve your goals
Take your healthcare sales career to a new level of caring. Apply today!
Responsibilities
- Facilitate referral of new/ existing patients to home health agency following Right of Choice
- Following choice, collaborates with Physician and/ or Case Manager in identifying the referred patient's needs and obtains approval for admission from LHC agency
- Obtains appropriate medical record information needed and sends to appropriate agency
- Coordinates start of care between hospital/ Physician and LHC agency
- Under the direction of the branch, collaborates with appropriate CM and/ or Physician for completion of order sets needed to facilitate admission
- If license allows, reduce to writing any verbal orders received from physician and follow up to have orders signed by physician
- For physician office referrals, assists with processing requests to the physician for medication refills for patients admitted to LHC Agency, when applicable, based on licensure of employee
- Communicates to Executive Director any complaints/ concerns from the Physician office/ Host Hospital. The Executive Director will follow up to ensure issues are handled appropriately
- Serves as a resource to the CM, Physician office, and patient as it relates to services that Home Health can provide
- Responsible for documenting activities and productivity within available systems including, but not limited to Marketscape CRM and/or HomeCare HomeBase.
- All other duties assigned by manager
Education and Experience
- Prior hospital, Physicians office, Home Health, or Hospice experience preferred
- LPN / LVN or licensed medical professional preferred
- Current Drivers license, vehicle insurance, and access to a dependable vehicle or public transportation