What are the responsibilities and job description for the Home Health Scheduler Coordinator position at LHC Group?
Summary
Our Home office is hiring a dynamic, detail-oriented Case Coordinator/Scheduling Coordinator in the Cincinnati, OH area to schedule our caregiver’s visits with clients!
*This an in-office position, with a Monday through Friday (8am - 5pm) schedule. Also included paid rotating on-call.
At Home Care by Black Stone, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.
We strive to offer benefits that reward the whole you!
- Employee wellness programs
- Flexibility for true work-life balance
- Benefits Package/Holidays & paid time off
- Continuing education & career growth opportunities
- Company-wide support & resources to help you achieve your goals.
Take your career to a new level of caring. Apply today!
Responsibilities
- Coordinates the delivery of care and services to agency clients including responding to inquiry calls from clients, families, physicians, referral sources, and care managers, assigning and scheduling appropriate caregivers, and providing in-home visits as needed.
- Participates in the orientation of agency staff and caregivers.
- Assists with the management of the electronic visit verification process.
- Processes the payroll and billing of client services weekly.
- Assists in the maintenance of client and employee records including data entry as assigned.
- Participates in the organization’s performance improvement and compliance programs.
- Participates in the after hours on call rotation as assigned.
- All other duties assigned.
Education and Experience
The Home Care by Black Stone Case Coordinator is responsible for overseeing the services provided to a caseload of clients daily. This responsibility includes interfacing with clients/families/employees to ensure quality service delivery. Coordinates and ensures the scheduling of client cases on a daily basis. This includes selecting the appropriate caregiver, communicating with the family or client on an ongoing basis regarding staffing.
- Assists in the process of interviewing and hiring of caregivers and participates in the orientation of new caregivers.
- Processes payroll for caregivers on a weekly basis.
- Anticipates staffing needs and works with the Executive Director and/or Business Manager to ensure that an adequate pool of employees is maintained.
- Participates in the on-call rotation of the agency.
