Intake Coordinator LPN

We are hiring an Intake Coordinator-LPN.

Northern Arizona Home Healthcare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. 

The Intake Specialist is responsible for managing patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborates with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs.

• Utilizes EMR and scheduling tools to efficiently schedule all visits with field staff taking into account business needs, patients’ needs and employee needs.
• Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
• Monitors Pending Referrals daily and assigns licensed professional (LP) and patient care manager for all SOC visits.
• Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
• Runs Scheduling Request Report daily, completes requests as appropriate for Medicare week. Monitors productivity and distribution of regular visits for caregiver optimization, communicates with team leader as appropriate.