What are the responsibilities and job description for the Revenue Cycle Team Lead position at LHC Group?
Summary
We are hiring for a Revenue Cycle Team Lead!
At LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.
We strive to offer benefits that reward the whole you!
- employee wellness programs
- flexibility for true work-life balance
- holidays & paid time off
- continuing education & career growth opportunities
- company-wide support & resources to help you achieve your goals
Take your career to a new level of caring. Apply today!
Responsibilities
- Training team members on the proper processes for obtaining auth, completing eligibility verification and/or billing and collections
- Performs quality reviews to ensure that needed documentation is detailed in the legacy system as found in notes, tasks, workflow, email and or phone calls
- Review processes with the team members to ensure they are accessing authorizations via email, telephone, fax, and/or on-line application in the most efficient and timely manner
- Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner
- Assists Revenue Cycle Management with administrative duties to coordinate quality assurance, education and process improvement components including but not limited to planning, design, development, implementation, and evaluation of processes related to eligibility, prior authorization, and collections
- Tracks, trends, and resolves branch location's urgent requests to ensure proper procedures are followed
- Resolves requests, inquiries, and concerns in an expedient and respectful manner
- Monitors, researches, compiles, and report's findings to Revenue Cycle leadership related to team responsibilities
- Creates and maintains content and materials used in various processes using Microsoft Office Suite products and SharePoint
- Trouble shooting processes independently to review with Supervisor/Manager
- Gives feedback to Revenue Cycle Leadership on team member's individual job performance for training opportunities
- Meets and exceeds productivity expectations
- Serve as an authorization, eligibility and collector backup, as needed
- Assist with any other related duties as may be required or assigned
Education and Experience
Experience Desired
- More than 6 months of revenue cycle experience.
Company Overview
LHC Group is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic.
LHC Group Inc Home Office a part of LHC Group family of providers – the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: It's all about helping people.
