What are the responsibilities and job description for the Customer Service Representative position at LHH Recruitment Solutions?
Job Description
Job Description
LHH is proactively recruiting for a Customer Service Specialist, near North Brunswick, NJ. This position is Temp to Perm. 100% onsite. Type : Full-time, Temp to Perm, 100% onsite Location : Ewing, NJ Pay : $42-$47 per year Start Date : End of February
Responsibilities :
- Send customers bills for disposition fees, over mileage, and damage at the end of their lease.
- Help customers understand the source of damage charges.
- Handle challenging conversations, including negotiation for payment plans.
- Manage pushback and angry customers with a thick skin while maintaining excellent customer service.
- Handle escalated calls from collectors and resolve issues before they reach the legal department.
- Manage a queue of incoming and outgoing calls to follow up on customer issues.
Qualifications :
Schedule :
Pay Details : $18.00 to $20.00 per hour
Search managed by : Cassandra Coakley
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.lhh.com / us / en / candidate -privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :
Salary : $42 - $47
