Patient Information Coordinator (PIC)

Job Description

Job Description

Job Title : Patient Information Coordinator (PIC)

Location : Nashua, NH

Worksite : 100% onsite, Nashua, NH - 03060

Hours : 5 : 00 am - 1 : 00 pm, rotating holidays and weekends (usually every other weekend and holiday)

Type : Temp to Perm - Full Time

Pay : $22-23 / hr

Position Overview : Seeking a dedicated and detail-oriented Patient Information Coordinator (PIC) to join the team. This role is crucial in ensuring a smooth billing process for patients during their hospital stay or visit. The PIC will be responsible for verifying patient demographics, introducing the billing process, and entering insurance information into the system. This position requires some patient interaction, including in-person visits to confirm details and provide information.

Key Responsibilities :

Verify and enter patient insurance information into the system.

Confirm patient demographics and introduce the billing process.

Handle the initial steps of the billing process to minimize patient confusion.

Conduct in-person visits to patients to confirm details and provide information.

Collaborate with physicians and hospital staff to ensure accurate data entry and patient information management.

Provide administrative support to hospitalists, allowing them to focus on patient care.

Distribute patient information and daily rounding lists to clinicians and nursing stations.

Assist with scheduling, note-taking, and meeting setup as needed.

Maintain strict confidentiality and adhere to HIPAA guidelines.

Qualifications :

6 months to 1 year of relevant experience in a similar role (e.g., patient service representative, registrar, patient access, medical assistant, unit coordinator).

Familiarity with medical terminology and coding (CPT, ICD 9 & 10) is preferred.

Experience with electronic medical records (EMR) or electronic health records (EHR) systems is a plus.

Strong organizational and attention-to-detail skills.

Excellent customer service skills

Ability to interact effectively with patients, physicians, and hospital staff.

Proficiency in data entry and computer literacy.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our program provides employees with the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Pay Details : $21.00 to $23.00 per hour

Search managed by : Marisa Marques

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.lhh.com / us / en / candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Salary : $21 - $23