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Installation Manager

LHH
Asheville, NC Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/25/2025

Installation Manager Asheville, NC

Our client is seeking a dynamic and detail-oriented Installation Manager to join their team in Asheville in top-of-the-line window and door distributor. This role is perfect for a confident and enthusiastic team player who thrives on challenges and has a keen eye for detail. This is an exciting opportunity to join a growing company in a rapidly expanding location, where the demand is only getting higher!

Key Responsibilities :

  • Oversee the Project Coordinator team and sub-contracted installation crews as needed.
  • Ensure adequate staffing for support staff and installation crews.
  • Conduct order verifications for scheduled installation jobs, ensuring accuracy in dimensions and special requirements.
  • Perform routine job site inspections and follow up with customers post-installation to ensure satisfaction.
  • Troubleshoot and create action plans for problem jobs, following through to completion.
  • Enforce recovery procedures and assist with collecting outstanding accounts receivable.
  • Collaborate with Operations and Sales teams to resolve job-related issues.
  • Track and hold the team accountable for installation metrics, including first-time completion rates, installation lead time, gross margin, and crew productivity.

Qualifications :

  • A college degree is preferred, but a high school diploma or equivalent is required.
  • At least two years of experience in general carpentry, window / door installation, or the housing industry.
  • Three to five years of supervisory experience in a similar role.
  • Superior computer skills and excellent verbal and written communication abilities.
  • Strong organizational skills and the ability to multi-task and set priorities.
  • Problem-solving skills and the ability to work independently.
  • Proficiency in basic math, including measurements, dimensions, and calculations related to billing and credit.
  • Basic understanding of construction blueprints.

    • Physical Demands :

  • The role requires regular standing, walking, stooping, kneeling, crouching, twisting, turning, or crawling.
  • The ability to lift and move over 100 lbs. when handling window products and hardware.
  • Specific vision abilities, including close vision and the ability to adjust focus to read written labels, forms, and documents, as well as computer screens.

    • Compensation :

  • Competitive base salary up to $70,000, plus bonus opportunities.

    • Benefits :

  • Competitive Compensation
  • 401k / 401K Matching- 50% up to 6% after 1 year
  • Profit Sharing
  • Insurance (Medical, Dental, Vision)- after 30 days of employment
  • Life Insurance
  • 9 Paid Holidays
  • Vacation / PTO
  • Tuition Reimbursement
  • Flexible Spending Account
  • Employee Assistance Program

    • If you are a motivated individual with a passion for ensuring customer satisfaction and managing installation resources effectively, we encourage you to apply for this exciting opportunity with our client.

    Salary : $70,000

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