Mortgage Cash Processor

LHH Recruitment Solutions has partnered with a bank to hire a Mortgage Cash Processor for a permanent opportunity in Fort Worth. The ideal candidate will have mortgage servicing, cash processing, cash applications and experience with MSP. The anticipated pay range for this position is between $45K-$55K, depending on experience. Are you looking for stability and meet the criteria? Please, Apply Now!

The Cash Processor II will work closely with Payment Processors to address cash posting issues and investigate unapplied accounts. Key duties include reconciling daily cash receipts, researching, and resolving cash discrepancies.

Key Responsibilities:

• Handle daily payments, prioritizing those related to defaulted loans.
• Investigate incoming checks for correct application, apply payments to customer accounts, balance online batches, and make daily deposits.
• Collect payments from the payment box and the West Freeway branch on cut-off days, deposit branch payments, and manage mail.
• Research, apply, track, and follow up on suspense funds, taking steps to minimize large balances and prevent incorrect postings.
• Perform system tasks, daily balancing, NSF reports, and exceptions. Assist with monthly reporting.
• Reconcile discrepancies found during batch balancing or at the end of business.
• Provide administrative support, including data entry, updating record-keeping systems, upholding company policies, and handling special projects.
• Understand and adhere to company policies and procedures.
• Pick up wires from accounting daily and deliver them to other departments as needed.
• Assist with suspense accounts as required.
• Balance daily payment deposits as needed.
• Monitor EDI payment applications daily.
• Provide feedback to management regarding potential issues or areas for improvement.
• Escalate any deficiencies, problems, or concerns that might pose a risk to management.
• Recommend process improvements.
• Assist the ACH drafting area with phone support, contract setup, and filing as needed.
• Perform other assigned duties.

Qualifications:

• Minimum of 1 year of experience in cash or payment processing.
• Preferred experience in mortgage servicing cash posting.
• Experience with MSP (mortgage servicing platform) preferred.
• Previous experience in mortgage servicing default is advantageous.
• Knowledge of relevant state, regulatory, and investor guidelines preferred.
• Experience with high volume data entry required.
• Proficient in computer skills, including Word and Excel.
• Strong decision-making, analytical, and problem-solving skills.
• High accuracy and attention to detail.
• Ability to work in a fast-paced, changing environment.
• Ability to work independently, take initiative, and adapt to rapidly changing priorities.
• Strong customer service orientation.

Benefits: Health, Dental, Vision