What are the responsibilities and job description for the Global Employee Brand Ambassador Program Manager position at Liaison Creative + Marketing?
Job Number: 102369 Updated on: 02/28/2025
Overview: Lead and scale a thriving internal brand advocacy program for a leading semiconductor technology company.
Location: Austin, Texas
Compensation: Based on 3-5 years experience.
Ready to transform passionate employees into powerful brand evangelists? Our client, a global semiconductor technology leader, needs your expertise to take their Global Employee Brand Ambassador program to the next level. This high-visibility role offers the perfect opportunity for an experienced brand strategist to build upon the momentum of a successful program launch and scale it across international teams. If you've mastered the art of turning enthusiasts into advocates—whether through influencer campaigns, internal community building, or brand engagement strategies—here's your chance to apply those skills at a large scale. This role requires candidates to be currently located in the greater Austin, Texas, area and to work onsite one to two days a week on our client's campus in southwest Austin.
- Continue global rollout of the brand ambassador program across international markets including LATAM, Asia, and others
- Develop and execute recruitment, engagement, and retention strategies to build an authentic ambassador community
- Partner with regional marketing teams to identify local ambassador opportunities and tailor execution plans for cultural relevance
- Manage ambassador onboarding, training, and provide necessary tools and assets for effective brand representation
- Facilitate monthly regional calls, respond to ambassador inquiries within 24 hours, and maintain effective communication channels
- Collaborate with social media teams to develop content calendars and facilitate content sharing through the Everyone Social platform
- Encourage and increase organic content creation among ambassadors to expand beyond existing campaigns
- Track program performance metrics, create executive dashboards, and provide optimization recommendations
- Maintain and update brand advocacy resources and documentation
How to be a top candidate for this job:
- Highly versed in using extended and advanced features of social media tools
- 3-5 years of direct experience in scaling internal brand advocacy programs or employee engagement initiatives
- Successful candidates will include a brief cover letter with their application outlining specifically how their experience translates to this opportunity
- Exposure to global business initiatives is preferred
- Strong networking abilities and relationship-building skills across diverse organizational levels
- Highly versed using extended and advanced features of social media tools
- Creative thinking for content strategy and ambassador engagement approaches
- Data analysis skills for measuring engagement and program effectiveness
Skills:
- Bachelor's degree in Marketing, Communications, Business or related field
- Experience with Everyone Social or similar advocacy platforms
- Proficiency with social media platforms like LinkedIn, YouTube, Facebook, Instagram, X, TikTok, etc.
Benefits:
- Full employee benefits package includes 100% Liaison-paid medical and dental insurance
- Paid vacation/sick and holiday leave
- 401k program with company matching
- Liaison-paid Short- and long-term disability insurance
- Paid group term life insurance
- Optional supplemental insurance and life coverage
- Optional Pet Insurance
- Bright Wellness Program
- Those enrolled in our medical plan get free access to an Employee Assistance Program.
Why Liaison
We know that you want more than just a job – you want a career with an employer who values you. That’s why we invest so much in our employees with robust benefits, professional development, mentoring, support, stability, and a strong sense of community. It may sound clichéd, but we care about our employees. Seriously.
