Patient Account Representative I [NLHC Billing Office]-Local Remote

SUMMARY: Follow up with insurance payers on claim resolution. Process bankruptcy notices. Applies knowledge of payor contracts and member co-pay and eligibility requirements. Document action taken on patient's account. Process account correspondence. Performs calculations and clerical duties involved in processing Medicare/Medicaid claims. Provide phone coverage as needed.

Required Education/Training: High school diploma or equivalent
Required Experience: Minimum one (1) year medical insurance billing/follow-up experience in the last three (3) years

Preferred Experience: Recent third party payor experience, including insurance follow-up in a medical setting; proven skills in collection, basic computer operation; problem solving and communication; recent hospital patient accounting