Patient Accounts Representative I -Local Remote

SUMMARY: Follows up with insurance payers on claim resolution in a timely manner, with the purpose of payment receipt. Documents all action taken on patient's account within patient accounting system, as outlined in process guidelines and flowcharts. Processes credit balances as assigned. Understand payer contracts and member co-pay and eligibility requirements. Processes account correspondence. Presents a courteous and helpful demeanor to all patients, visitors, other Liberty Hospital employees/medical staff members, or any other person an employee encounters while representing Liberty Hospital.

Required Education/Training: High school diploma or equivalent
Required Experience: Minimum one (1) year medical insurance billing/follow-up experience in the last three (3) years

Preferred Experience: Recent third party payor experience, including insurance follow-up in a medical setting; proven skills in collection, basic computer operation; problem solving and communication; recent hospital patient accounting
Preferred Licensure/Certification/Registration: HBI Certified Patient Financial Services Specialist OR equivalent