What are the responsibilities and job description for the Director of Product Development position at Liberty Latin America?
Job Summary
We're seeking a highly experienced Senior Manager, B2B Wireline and ICT Products, to join our team in [location]. As a key member of our product management team, you'll be responsible for developing and managing our product portfolio, driving business growth, and ensuring customer satisfaction.
Responsibilities
- Develop and manage our product portfolio, including internet, telephony, and video services, as well as ICT solutions like cybersecurity software, networking equipment, cloud transformation technologies, and IoT solutions.
- Lead product development efforts on a project basis, using quality tools to deliver valuable services to customers.
- Develop customer journeys for each product, ensuring development and product evolution efforts lead to more effortless interactions and more value delivered to customers.
- Prioritize requirements, translate market observations and customer feedback into a prioritized product backlog, and develop use cases based on specific real-world product applications.
- Define and manage pricing strategies for fixed & wireline customers across all segments (SOHO, SMB, and Large Enterprises).
- Develop product bundles that deliver value to customers and increase penetration of ICT products in the base.
- Prepare ongoing competitive analysis to ensure Liberty remains competitive in terms of product offering, value, and pricing.
- Liaise between product management, sales, marketing, business operations, and development teams for product definition and product requirements.
Requirements
- Bachelor's degree in engineering (computer, electrical), MBA preferred or equivalent.
- 6-9 years of experience with new products or technological development.
- Project Management experience highly desired.
- Pricing experience is a must.
- Fully bilingual (Spanish and English).
- Ability to communicate complex and innovative concepts to a new product development team with validated experience in data decision-making.
- Clear passion for topics of technology products and an ability to identify possibilities to innovate in our product space.