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Sr. Director State Operations

Liberty Mutual Insurance
Boston, MA Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/20/2025
Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

Responsible for state(s) with complex regulatory environment and competitive market. Directly accountable for state profit and loss including performance against plan. Responsible for establishing, monitoring and influencing all aspects of state growth and performance. Directs the analysis, development and management of pricing and underwriting strategies in a state(s). Tracks and responds to changes in the market, such as regulatory issues, legislative issues, and competitive practices. Coordinates activity between all parts of US GRM including Product, Distribution, Claims, Marketing and Underwriting. Business strategic initiatives for state(s) will determine scope of duties.

Responsibilities

  • Establishes objectives for the state(s) in terms of growth and profitability.
  • Develops, reviews, and implements strategies through the integration of the sales, service, underwriting, pricing and claims functions.
  • Collaborates within Product and other functional departments to maximize effectiveness of programs while maintaining compliance within the state(s).
  • Monitors the market place and identifies competitor and industry changes impacting effectiveness or compliance of current programs.
  • Monitors catastrophe exposure in the state(s) and develops appropriate strategies to manage the exposure at an acceptable level.
  • Examines all relevant data and works with the appropriate teams to implement changes in pricing position, underwriting standards, sales growth, and claims handling.
  • Manage relationship with regulatory agencies and industry organizations. Represents the company at various insurance industry meetings and committees. Communicates with DOI and assures completion of required filings.
  • Works with the various distribution channels in the state to develop new business volume and quality standards and objectives, and to monitor the quality of new business sales results.
  • Partners with GC&E and Product Compliance during Market Conduct Exams.

Qualifications

  • MBA or appropriate experience
  • Highly developed quantitative analysis and decision making skills
  • Excellent written and oral communication, analytical, influencing and leadership skills also required
  • 10 to 12 or more years progressively responsible work experience required

About Us

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

Salary : $210,000 - $280,000

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